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Herson's Kia

Rockville, MD

4.6
445 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 445 reviews

March 11, 2026

Great customer service and easy access and purchase. Everyone there was open and of great help, and also very patient. More

by ETCS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandro Gonsalez, Jorge and Andrea
November 03, 2025

Staffs were amazing, from the sales staff through the service staff were all helpful and attentive. More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth Camero,Jazz delos Santos,Ralph Chavez,Brian Cuello,Edgar Cruz,Arturo, Laura Ferguson, Garrick Rumley
October 28, 2025

I had an excellent experience at this dealership. The salesperson was very friendly, patient and knowledgeable. He clearly explained all available options and helped me find the best deal for my need More

by Fatih culha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua and George, Garrick Rumley
August 19, 2025

I have had two great experiences at this dealership, once in 2021 and again in 2025. They are calm, professional, and really listen to the consumer. I highly recommend them and will use them in the future. More

by jnorthsaale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandro Gonzalez
July 30, 2025

I drive 2 hours to Herson’s Kia—worth it every time. Outstanding service, five Kias strong! More

by hope.harmon00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy, Laura Ferguson, Garrick Rumley
June 25, 2025

Excellent customer service Robert ensured that we got the vehicle we wanted even worked with us when the first day was too much pressure, they made it as stress-free as possible. Thank you for the wonderful More

by KirbyR1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert, Laura Ferguson, Garrick Rumley
May 26, 2025

Easy to work with. Carol and Jazz know their business. They went above and beyond to find my car More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz
May 14, 2025

I had a fantastic experience at Herson’s Kia. From the moment I walked in, the staff were incredibly friendly, welcoming, and accommodating. They took the time to understand what I was looking fo More

by Sofiya Khanam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick
November 01, 2024

Super focused on your needs. Great customer service from Brian. He got me in and out. More

by BCWAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 24, 2024

The service staff is always professional and courteous. The waiting area was clean. However, the wait time for my car was longer than expected. I wish they had a free water dispenser because not everyone d More

by MITCHE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
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