Back

Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

Directions

By Type

Showing 437 reviews

July 08, 2024

Very simple and fair to deal with. Employees were courteous and professional. I didn’t feel like they were washing my time. More

by MDWALKERJR17
Recommend Dealer
Yes
Employees Worked With
Matt Hunter
July 08, 2024

Had the vehicle I was looking for on the lot and the negotiation and financing were quick and fair. James was my salesman and I would purchase from him again. More

by sian.scarfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Goff
July 07, 2024

Took two trips for the diagnostic to find the problem. Where very nice in not charging for first visit. Put the master mechanic one the problem the second time. Overall good service and timely. More

by 43cbdragons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 06, 2024

I enjoyed working with Josh as my salesman. He was fully engaged and stayed so for post-sale issues. F and I wrote up the sale with a far larger loan amount than I had discussed with Josh. More

by DDRISCOLL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Detrick
July 06, 2024

The service was ok. However, it did not solve the loud noise problem when the car's speed increased while driving. More

by RITA.CUELLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
July 06, 2024

Quick, simple and the staff were friendly. I told them I needed to be somewhere by a certain time and they made sure I was out in time! More

by Borski.Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 06, 2024

Not my regular dealer however my 2013 Kia Sportage needed recall work. They did all the recall work. Also fixed rear wiper blade. Very courteous. More

by Rudie84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 06, 2024

Matt was very helpful and we enjoyed our test drives. We were in a time crunch and they accommodated us so we could get done asap. More

by kmdowling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
July 06, 2024

Good service! Fixed my recalls quickly and had my car back in no time! I will use them again More

by jneedle17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
July 05, 2024

Always great service and they take the time to answer any questions. Their work is thorough and I’ve never had any problems with their services. Herson's always does a great job. More

by RGORDO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
...
27
...