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Herson's Kia

Rockville, MD

4.6
444 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 444 reviews

October 17, 2024

Brian excellent. Superb customer service from the front desk to garage. Clean good waiting area. Strait forward More

by jeb.nadaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service, Garrick Rumley
October 16, 2024

Matt did a great job and worked around my hectic schedule to help get me into a new Telluride! More

by benpen68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
October 16, 2024

Arturo was great! Very polite, helpful, informative, great communication skills. I would highly recommend this Kia Location for any service needs. More

by OANA.UDREA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
October 16, 2024

Josh was very helpful and friendly. We walked in with no appointment, and he gladly took the time to explain to us the available options of several EVs. As new EV buyers we appreciate More

by kherrmann5
Recommend Dealer
Yes
Employees Worked With
Josh
October 15, 2024

I had visited another Kia dealership the day before & did not have a good experience. My experience at Herson's was the complete opposite. Keith was great! He answered all of my questions, was extremely p More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith & Chaz
October 15, 2024

On time Nice waiting area Friendly service No issues with work performed for over ten years More

by KWEINSTEIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 15, 2024

Josh and the service dept was very professional and took the time to explain the issues with my vehicle. Great job! More

by JZABALA301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
October 14, 2024

Josh immediately reached out to resolve an incident with my Telluride while my vehicle was on their lot. Josh arranged for a loaner car during the repairs. Excellent customer service! More

by Robinpop
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Josh was amazing handling my appointment. Excellent follow up! Will continue to recommend Herson’s KIA to family, friends and business colleagues. , Laura Ferguson, Garrick Rumley
October 14, 2024

Atendimento altamente atencioso! Tivemos uma experiência incrível com o gerente Jorge e o vendedor Matthew e também com a Ethel que foi incrível ao nos ajudar a escolher a melhor cob More

by sarahelisarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Matthew and Ethel!
October 14, 2024

appointment was easy to schedule. regular maintenance service completed plus 2 recall items addressed and they washed my car! courteous, pleasant & professional. More

by huebnerminh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian D. Cuello