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Herson's Kia

Rockville, MD

4.6
437 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 437 reviews

June 29, 2024

Very efficient yet open and friendly Easied my fear and concerns about being at a dealer More

by DANHIGGINS024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Chavez
June 29, 2024

Great service and attention to detail. team kept me informed every step of the way. More

by ginso100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Le
June 27, 2024

Everything was done in a very timely manner. I think a fair deal was made, but no one was pushy or high pressure. I highly recommend Jonathan De La Cruz Garcia as a salesperson. Knowledgeable a More

by Volfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Cruz Garcia
June 27, 2024

Great and smooth transaction. I felt I got a good price and the service was excellent. No hard sells and no reversals on previous discussion. I would definitely recommend Herson More

by johnhenrystein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe Zedong
June 27, 2024

It is very efficient and responds quickly. Keep up the good work. My optima is doing well More

by FREDEVANS1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
June 26, 2024

Good price, high quality and fast services, I do recommend Hersons kiia. Great dealer in Rockville More

by baetafbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Arturo, Laura Ferguson, Garrick Rumley
June 26, 2024

Servicing my car was very straight forward, staff was nice and I didn't wait beyond d my alloted time. More

by Ebs
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
June 25, 2024

5 Stars for Arturo! and his customer service. He's very kind. I purchased 2 FOBs for programming but I have to take one of the key FOBs back because a technician put my More

by V_RICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 25, 2024

The actual repairs carried out on the car were good. My only complaint is that when I made the original appointment, I was told to bring the car in on a Saturday. On arrival I found that Saturday appo More

by dlbrett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get the name of the person who made the original appt.
June 24, 2024

From start to finish, everyone I dealt with at Herson's Kia was friendly, insightful, knowledgable, professional and efficient. Excellent service from every sales person I encountered including John and Ge More

by lemanatos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wyatt, George, Ethel, Kevin Murphy (there were more, but I'm not remembering names!)
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