
Herson's Kia
Rockville, MD
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Everything was done in a very timely manner. I think a fair deal was made, but no one was pushy or high pressure. I highly recommend Jonathan De La Cruz Garcia as a salesperson. Knowledgeable a I think a fair deal was made, but no one was pushy or high pressure. I highly recommend Jonathan De La Cruz Garcia as a salesperson. Knowledgeable about the car and the process. In Finance Josue was on point and great. Overall a good experience. If you want a Kia, don't hesitate to use Herson's Kia. More
Great and smooth transaction. I felt I got a good price and the service was excellent. No hard sells and no reversals on previous discussion. I would definitely recommend Herson I felt I got a good price and the service was excellent. No hard sells and no reversals on previous discussion. I would definitely recommend Herson’s Kia. More
5 Stars for Arturo! and his customer service. He's very kind. I purchased 2 FOBs for programming but I have to take one of the key FOBs back because a technician put my and his customer service. He's very kind. I purchased 2 FOBs for programming but I have to take one of the key FOBs back because a technician put my damaged key back in the new FOB. (Why?) Anyway, "3 Stars" for the service technician. I hope the second key will be done by someone else. More
The actual repairs carried out on the car were good. My only complaint is that when I made the original appointment, I was told to bring the car in on a Saturday. On arrival I found that Saturday appo My only complaint is that when I made the original appointment, I was told to bring the car in on a Saturday. On arrival I found that Saturday appointments were only for oil change. I therefore had to come back on Monday for the needed diagnostics and repair. More
From start to finish, everyone I dealt with at Herson's Kia was friendly, insightful, knowledgable, professional and efficient. Excellent service from every sales person I encountered including John and Ge Kia was friendly, insightful, knowledgable, professional and efficient. Excellent service from every sales person I encountered including John and George, to Ethel in financing to Kevin, the General Services Manager. I have zero complaints and I would highly recommend Herson's Kia! More