Herson's Kia

Service department is very busy every day. Even with an appointment, an oil and filter change can take 90 minutes or more. Service writers are good and provide a very comprehensive report on Even with an appointment, an oil and filter change can take 90 minutes or more. Service writers are good and provide a very comprehensive report on the car's mechanical condition. More

Great service and attention to detail. team kept me informed every step of the way. team kept me informed every step of the way. More

Very efficient yet open and friendly Easied my fear and concerns about being at a dealer concerns about being at a dealer More

It is very efficient and responds quickly. Keep up the good work. My optima is doing well Keep up the good work. My optima is doing well More

Great and smooth transaction. I felt I got a good price and the service was excellent. No hard sells and no reversals on previous discussion. I would definitely recommend Herson I felt I got a good price and the service was excellent. No hard sells and no reversals on previous discussion. I would definitely recommend Herson’s Kia. More

Everything was done in a very timely manner. I think a fair deal was made, but no one was pushy or high pressure. I highly recommend Jonathan De La Cruz Garcia as a salesperson. Knowledgeable a I think a fair deal was made, but no one was pushy or high pressure. I highly recommend Jonathan De La Cruz Garcia as a salesperson. Knowledgeable about the car and the process. In Finance Josue was on point and great. Overall a good experience. If you want a Kia, don't hesitate to use Herson's Kia. More

Servicing my car was very straight forward, staff was nice and I didn't wait beyond d my alloted time. nice and I didn't wait beyond d my alloted time. More

Good price, high quality and fast services, I do recommend Hersons kiia. Great dealer in Rockville recommend Hersons kiia. Great dealer in Rockville More

The actual repairs carried out on the car were good. My only complaint is that when I made the original appointment, I was told to bring the car in on a Saturday. On arrival I found that Saturday appo My only complaint is that when I made the original appointment, I was told to bring the car in on a Saturday. On arrival I found that Saturday appointments were only for oil change. I therefore had to come back on Monday for the needed diagnostics and repair. More

5 Stars for Arturo! and his customer service. He's very kind. I purchased 2 FOBs for programming but I have to take one of the key FOBs back because a technician put my and his customer service. He's very kind. I purchased 2 FOBs for programming but I have to take one of the key FOBs back because a technician put my damaged key back in the new FOB. (Why?) Anyway, "3 Stars" for the service technician. I hope the second key will be done by someone else. More