Herson's Kia

I brought my Kia EV in for the "refill inverter coolant" recall (which I found out about on my own; I was never told by Kia). They did the coolant flush and one day later the warning was back on. They kept recall (which I found out about on my own; I was never told by Kia). They did the coolant flush and one day later the warning was back on. They kept the car in all day again and never called me about it. I tried getting in touch with service for the 30 minutes before closing, was told someone would call me, and no one did. I called back the next morning and was told they will do the recall again. They did it and two days later, the warning is back. This is a KNOWN ISSUE that hundreds of owners have and Kia does not have a good solution for it. More

Great, friendly service. Checked the car over well and did necessary work. Updated the recall issues. Checked the car over well and did necessary work. Updated the recall issues. More

Great experience, highly recommend! James was great to work with and whole process was relatively quick! James was great to work with and whole process was relatively quick! More

I have utilized both the service and sales department. Very impressed with staff. Excellent dealership! Very impressed with staff. Excellent dealership! More

James was great. I love the Mazda. I'm thrilled with the purchase all together I love the Mazda. I'm thrilled with the purchase all together More

Pun:tual, alert and ready to engage any questions. Kept me.ingormed as to status and accurate in the time to completion. Well worth the drive from Baltimore, MD during rush hour Kept me.ingormed as to status and accurate in the time to completion. Well worth the drive from Baltimore, MD during rush hour More

They’re very helpful and the the time very good and helpful telling me what I need next. helpful telling me what I need next. More

Our salesperson, Ralphael Chavez, was excellent - knowledgeable, personable, and extremely helpful. But the manager who tried to sell us various protection policies was far too aggressive and had tro knowledgeable, personable, and extremely helpful. But the manager who tried to sell us various protection policies was far too aggressive and had trouble taking 'no thank you' for an answer. More

Everything was perfect and on time, the person who helped me was very kind. I recommend the service me was very kind. I recommend the service More

The scheduling process is fast and efficient. Staff contacted me the next business day after I submitted the request for service through app. The maintenance didn’t take long. Staff at dealership Staff contacted me the next business day after I submitted the request for service through app. The maintenance didn’t take long. Staff at dealership is quite friendly. More