Back

Herson's Kia

Rockville, MD

4.6
444 Reviews

15531 Frederick Rd

Rockville, MD

20855

Directions

By Type

Showing 444 reviews

October 03, 2024

This dealership, especially the shop, is recommended and great. The facilities are fantastic, and the staff is humble. More

by ridwan528689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
arturo
October 03, 2024

Fast, decent priced, and provided Uber rides and a free car wash. Strongly recommend, five stars! More

by MAM6HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 03, 2024

I've been going to zHersons KIA for over 15 years, and I'm on my 4th Kia. Their service department has always been courteous, professional, and capable. More

by tstahl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
October 02, 2024

The staff took time to answer all my questions and helped me to know the product, this was my first experience with Kia but l I will recommend friends and family to stop there if they want to buy a c More

by jeannette moko kamwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
October 02, 2024

Vehicle appraiser dismissed my KBB estimate and was about half the value provided by the website. "George" didn't or wouldn't consider add-ons. More

by DORIANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George, Garrick Rumley
September 30, 2024

Easy and efficient sales process. After choosing the model, they found me the color I wanted the same day. Salesperson was knowledgeable and helpful and made me feel at ease with my p More

by ag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Detric
September 29, 2024

Great job but not a 5 star outcome. The flap to my electric plug does not work as well as it did before my accident Plus the work on my aluminum tire rings was poorly done. More

by mikegoldrich023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo
September 29, 2024

Dropped my car off. Dealership called me an Uber to take me home and bring me back. All went so smoothly. Was in for a recall and oil change. Representative was very nic More

by Spanglerjami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 29, 2024

It was explained in details. However,the service hours took much longer than expected even with appointment. More

by JIAXINLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service departmeny
September 29, 2024

Simple booking for service. On time intake and work completion. Pleasant staff and service facilities More

by ZAIDI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
...
6
...