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Herson's Kia

Rockville, MD

4.6
445 Reviews

15531 Frederick Rd

Rockville, MD

20855

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Showing 445 reviews

September 29, 2024

Dropped my car off. Dealership called me an Uber to take me home and bring me back. All went so smoothly. Was in for a recall and oil change. Representative was very nic More

by Spanglerjami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 28, 2024

Dropped off car with Luis in Service who followed up on our needs and was great to work with. Car was ready in timely fashion. More

by JASON.MITCHELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Serice center
September 28, 2024

Herson Kia is always a great experience. This time around, however, the time originally communicated to me was not the correct time it would take for my car to be done. On top of that my car More

by feyi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 28, 2024

The service center installed my roof rack in less than 20 minutes! Super nice and friendly staff too! More

by dcredsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Camero
September 28, 2024

Brian is a great customer service rep. He's very knowledgeable and keeps you in the loop. The service was done right and with attention to detail. More

by kjlefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
September 28, 2024

The best dealership around- hands down. Everything from the sales guy selling me the car who was a wealth of knowledge on the car (thanks Isaac!), to the team in financing. I have only good More

by meera23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Ulate; Ethel in financing, Jazz Delos Santos
September 27, 2024

As usual great service; very friendly and informative. Car came back clean and invoice was clear and concise. More

by LEONARD.M.COHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 27, 2024

great place to deal with! brian cuello in svc dept always makes it a pleasant experiance! More

by richgrzenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian cuello
September 26, 2024

Friendly employees, communicative, took care of all the recalls, and they did the service for my car, timely as they promised it More

by dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson, Garrick Rumley
September 26, 2024

The dealership was great to work with to purchase my 2025 KIA Sportage Plug-In. I had done significant research and used the True Car site to obtain a referral and quotes for comparison. Joshua and the Team More

by Shawn Henning
Recommend Dealer
Yes
Employees Worked With
Joshua Detrick
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