Hertrich Nissan of Dover

From check in you were welcome by a young lady and next a gentleman to go over way you were there. I had a few question's about things for controls etc. He went over them right away. Then I went inside to wa gentleman to go over way you were there. I had a few question's about things for controls etc. He went over them right away. Then I went inside to wait and looked around the show room and talked to a salesman I had met before. My experience is so good at your place that I drive 54 miles each way when I could go 2 miles away and have my car serviced. Thank you for my car wash and thank's for your service. What great employees you have. More

Greeted by Isaiah who is pleasant and professional. Service was completed in a timely manner and with no issues. Always a wonderful experience! Thanks Isaiah! Service was completed in a timely manner and with no issues. Always a wonderful experience! Thanks Isaiah! More

Service Amber was excellent checking me in and keeping me informed of the status of my service. Good job Hertrich keep up the good work. I will back again man Amber was excellent checking me in and keeping me informed of the status of my service. Good job Hertrich keep up the good work. I will back again many thanks. More

Great and personable staff always pleasant. Service personnel are always available to answer any question. Never a problem. No complaints an always a great experience. personnel are always available to answer any question. Never a problem. No complaints an always a great experience. More

I had an AMAZING experience! Brianna was super helpful and nice and even helped me days after buying the car with questions I had! She made me feel really comfortable and stayed after close to get it done and nice and even helped me days after buying the car with questions I had! She made me feel really comfortable and stayed after close to get it done so I could go home with the car I wanted. I walked away feeling like I was floating on a cloud instead of stressed out. More

Amber was extremely friendly. She did a great job and let me know about a recall I didn't even know about. She was super friendly . me know about a recall I didn't even know about. She was super friendly . More

Came in for service, Becky took good care of what I came in for and made sure that the inspection was communicated with regards to what was needing to be done. All work was done well and timely. Thanks for in for and made sure that the inspection was communicated with regards to what was needing to be done. All work was done well and timely. Thanks for taking great care of my Rogue! More

Nissan Maintenance Experience Sales reps and associates are very friendly and courteous and work I needed done was done very quickly. Also, was given explanation of what maintenan Sales reps and associates are very friendly and courteous and work I needed done was done very quickly. Also, was given explanation of what maintenance needed to be done next and the cost. More

Good car buying experience Marcus was great, he worked really hard to get a deal done.Kristen made the paperwork process go very quickly. Minus having to wear a mask the process Marcus was great, he worked really hard to get a deal done.Kristen made the paperwork process go very quickly. Minus having to wear a mask the process was painless! More

Respectful of Pandemic Concerns Entire experience was extremely positive. Whitney Westover was outstanding...courteous, knowledgeable, helpful and efficient in every aspect of the c Entire experience was extremely positive. Whitney Westover was outstanding...courteous, knowledgeable, helpful and efficient in every aspect of the car buying experience. Whitney is a real asset to your dealership! I was thoroughly impressed with the respect shown to my wife and I regarding our concern about Covid-19! Most of the transaction was held outdoors at our request, masks were worn by entire staff, even an individual pen was provided so not to have one that would be contaminated. More