Hertrich Nissan of Dover

I couldn’t be happier with my experience at this dealership. Everyone involved was so friendly and helpful. No stress in buying my truck! Thank you! dealership. Everyone involved was so friendly and helpful. No stress in buying my truck! Thank you! More

Excellent Staff This was our first visit since we moved and found everyone to be exceptionally friendly and knowledgeable. Marcus showed us some vehicles while we wai This was our first visit since we moved and found everyone to be exceptionally friendly and knowledgeable. Marcus showed us some vehicles while we waited for service. He was super. If we make the decision to buy, we will contact him. When we left we were shocked to see they even washed our vehicle!!! Since it was the first visit to your dealership I had lots of questions and Isaiah was very patient taking the time to answer them all. More

Marcus our salesman was great ! Got us the deal we wanted in a reasonable amount of time. Always a pleasure buying a car @Hertrich Nissan! in a reasonable amount of time. Always a pleasure buying a car @Hertrich Nissan! More

Low Tire Pressure No appointment but was still able to take care of my problem. Advisor kept me posted on the problem and let me know when it was done. No appointment but was still able to take care of my problem. Advisor kept me posted on the problem and let me know when it was done. More

A very stress free experience it was a very good service. The service employees were friendly and helpful. I always have my service done here because it is convenient and pleasant. it was a very good service. The service employees were friendly and helpful. I always have my service done here because it is convenient and pleasant. More

Professional - Communications Hertrich Nissan confirmed my service needs for the 25,000 mile service, explained satisfactorily why a Nissan recall had to be postponed, and complete Hertrich Nissan confirmed my service needs for the 25,000 mile service, explained satisfactorily why a Nissan recall had to be postponed, and completed the service when promised. When I picked up my car, they gave me an appreciated heads-up of what to expect next time for a more intense 30,000 mile service. More

The waiting area was clean, refreshments were provided, communication was clear, and customer service was awesome. Nothing could have been done better except maybe a masseuse (just kidding) communication was clear, and customer service was awesome. Nothing could have been done better except maybe a masseuse (just kidding) More

Very good, Marcus was very good to work with. It was very good. Marcus was very helpful and very good to work with and so was his manager and the person is the finance department who provided al It was very good. Marcus was very helpful and very good to work with and so was his manager and the person is the finance department who provided all the paperwork. More

All of my service needs were met at a high level. Nothing is ever pushed on me when it comes to the work being suggested so I am always able to be in control of what is being done to my vehicle. Thank you fo is ever pushed on me when it comes to the work being suggested so I am always able to be in control of what is being done to my vehicle. Thank you for everything you do to be so customer oriented! More

always a good experience Had a 100k tune up on my 2015-2016 Murano and little expensive but well worth it. It took about 3 hours. They took me up to the Mall and picked me up Had a 100k tune up on my 2015-2016 Murano and little expensive but well worth it. It took about 3 hours. They took me up to the Mall and picked me up More