Hertrich Nissan of Dover

In and Out no charges for what you don't need I've been using this service department for almost a decade and never a bad experience. This last time, I reported "hearing a funny noise" when I bac I've been using this service department for almost a decade and never a bad experience. This last time, I reported "hearing a funny noise" when I backed up and turned to the left. I was willing to pay $145 for a computer diagnostic to solve the problem. The technician found a lot of fishing line wrapped around my car in the rear! They went ahead and did the service but did not do the diagnostic because they thought they figured it out with out one. They did! Thanks for saving me the money. More

Excellent customer service, staff is friendly and knowledgeable. They have appointments to fit everyone schedule. Pleasant wait area very clean. Complimentary beverages while you wait. knowledgeable. They have appointments to fit everyone schedule. Pleasant wait area very clean. Complimentary beverages while you wait. More

pleasant experiance Sales person was very nice he knew his job very well.Purchased the vehicle I wanted.So far it has been great.Love driving that nissan truck Sales person was very nice he knew his job very well.Purchased the vehicle I wanted.So far it has been great.Love driving that nissan truck More

Great service!!! The car I purchased was at a great price and the staff made everything easy. The process for buying the vehicle was completed faster than any car I’ve The car I purchased was at a great price and the staff made everything easy. The process for buying the vehicle was completed faster than any car I’ve purchased. More

Excellent service I Love coming to the dealership for service. Isaiah Cox is one of the best service people. He keeps you informed. Go Isaiah. They never try to get you I Love coming to the dealership for service. Isaiah Cox is one of the best service people. He keeps you informed. Go Isaiah. They never try to get you to buy what you don't need. More

New car Everyone was very friendly and helpful. We enjoyed meeting the staff. They had the car we wanted to test drive, and we enjoyed it so much we bought th Everyone was very friendly and helpful. We enjoyed meeting the staff. They had the car we wanted to test drive, and we enjoyed it so much we bought the car More

Good service! stopped in for an oil change and dealt with Isaiah Cox he was friendly and very timely. I was pleased with the service and they washed my vehicle. stopped in for an oil change and dealt with Isaiah Cox he was friendly and very timely. I was pleased with the service and they washed my vehicle. More

Professional and efficient I was able to get a next day appointment! I was in on schedule and done in a timely manner. Honestly the most efficient service I’ve received. Wai I was able to get a next day appointment! I was in on schedule and done in a timely manner. Honestly the most efficient service I’ve received. Waiting area could use a facelift though! More

Great Sales Experiance We where greeted by a courteous sales person who took her time to show and explain everything. The deal was good, and the finance process especially We where greeted by a courteous sales person who took her time to show and explain everything. The deal was good, and the finance process especially smooth. We are happy with our new Rogue. More

Great customer service! Kept us in the loop about everything and although it was a big job thankfully it didn’t become worse. Isaiah explainer first to me then I asked him to call my husband and expl everything and although it was a big job thankfully it didn’t become worse. Isaiah explainer first to me then I asked him to call my husband and explain the same and he graciously did. More