Hertrich of New Castle Acura Hyundai

Great experience We must say the process from the salesman to finish buying the process was smooth and very comfortable . They even went the extra mile on explaining We must say the process from the salesman to finish buying the process was smooth and very comfortable . They even went the extra mile on explaining and setting p the features that come with the car. More

Pleasant experience I was totally please with my experience, my sales person Luis Ortiz was super awesome, he spent time to get me the best car at the best price. Luis ex I was totally please with my experience, my sales person Luis Ortiz was super awesome, he spent time to get me the best car at the best price. Luis explained all the functions the car had and showed me how to use all and set up everything for me, highly recommend to all. More

2017 Sonota Great Job!! Went out of their way to find affordable financing. Truly a team effort to make sale easy and pleasant. Hyundai, and Hertrich jumped to # Great Job!! Went out of their way to find affordable financing. Truly a team effort to make sale easy and pleasant. Hyundai, and Hertrich jumped to #1 when car shopping. More

Luis Ortiz Luis worked with me to select the correct vehicle that met my expectations and within my price range. There was no pressure to purchaser and the enti Luis worked with me to select the correct vehicle that met my expectations and within my price range. There was no pressure to purchaser and the entire staff was friendly and helpful.. More

New car purchase The service was great from beginning to end. All my questions were answered and I actually got the car I was internet stalking, but didn't actually t The service was great from beginning to end. All my questions were answered and I actually got the car I was internet stalking, but didn't actually think I could afford to walk out the door with. Natalie and the rest of the staff at Hertrich really worked with me to get me the rates and car that I wanted. More

New car Over all I had a good experience at the dealership very friendly staff. Price of the car was were it needed to be. Happy with the whole car buying exp Over all I had a good experience at the dealership very friendly staff. Price of the car was were it needed to be. Happy with the whole car buying experience. More

Good experience Well I think that when the customer buys a new car and it's due for its first service oil change tire rotations fluid top offs whatever should be comp Well I think that when the customer buys a new car and it's due for its first service oil change tire rotations fluid top offs whatever should be complementary More

Car number three This is the third car that we have bought from this dealer. We priviously had two Acuras. This is our first Hyundai. The staff was very professional This is the third car that we have bought from this dealer. We priviously had two Acuras. This is our first Hyundai. The staff was very professional and explained the entire operation of the vehicle. We look forward to driving our new Hyundai. More

Customer service Dwayne offered me something to drink as soon as I arrived. He was pleasant and knowledgeable. I work in customer service and have high expectations. Dwayne offered me something to drink as soon as I arrived. He was pleasant and knowledgeable. I work in customer service and have high expectations. Dwayne exceeded my expectations. More

Overall rating Good experience overall. Will go back again. Have already given several James Mahla business cards out. Will recommend him to friends & family for fut Good experience overall. Will go back again. Have already given several James Mahla business cards out. Will recommend him to friends & family for future purchases. He went out of his way to get me the deal that I wanted. Thank you James. More