We bought a 2013 Mazda 3 for our high school-aged son almost four years ago, choosing Hertz Car Sales in Englewood, CO, for its stellar reputation and value. The vehicle was well priced and meticulously maintained with its full maintenance history documented at the time of our purchase. The car-buying process was stress-free, with none of the pressure-packed sales atmosphere that we've experienced elsewhere in the past. Instead, buying from Hertz Car Sales was pleasant and turned out to be a tremendous learning experience for our son.
But what has truly sold us on Hertz Car Sales -- beyond the trouble-free ownership of the Mazda 3 -- was the "above-and-beyond" customer service offered to us by Floyd Pratt. When our electronic key fob failed a week ago and we were faced with an expensive, $500-plus replacement option via a traditional Mazda dealer, on a whim I stopped by our original dealer Hertz Car Sales in Englewood, CO, in a near-frantic search for any other options. Floyd was gracious and found a more cost-effective solution for me. Without any chance of commission or sales gain, Floyd stepped in and offered his 40-plus years of expertise to help. It's this kind of integrity that will earn my loyalty again and again. If you're considering a pre-owned vehicle, browse Hertz Car Sales' online inventory and then make a point to seek out Floyd Pratt. You won't find a dealer with greater integrity and you'll have a partner who stands with you for the long haul. Thank you, Floyd!