Back

Hessert Chevrolet

Philadelphia, PA

4.6
181 Reviews

6301 E Roosevelt Blvd

Philadelphia, PA

19149

Directions

By Type

Showing 181 reviews

November 22, 2021

When you be there you are in home Nice people excelente service and faster Thanks More

by mfpmuelita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 22, 2021 -

mfpmuelita responded

Ok

November 20, 2021

Great service and helpful. Needed a oil change at the last minute and they got the job done. Thanks More

by Mizguap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hessert, Jamie Hessert
Nov 26, 2021 -

Hessert Chevrolet responded

Thanks for the great review! We sincerely value your business and look forward to your next visit!

November 18, 2021

Terrible service. They forgot to update me on the status of my vehicle and it had to stay over night. The paper work said it should have only been a two hour job. I was on hold for over 40 mins total afte More

by Sjor29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Nov 26, 2021 -

Hessert Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (215) 537-2377 to discuss your concerns, as your satisfaction is of utmost importance to us.

Nov 27, 2021 -

Sjor29 responded

I will not waste another minute on hold to go over any concern. My concerns are quite clear. I will take my service elsewhere.

November 11, 2021

Took my 2021 Equinox because it sounded like it was going on neutral when traffic slowed down and pick back up, the 1st day they had car for 3 hours and couldn't find anything. I ended up taking technician o More

by Mrs Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Nov 26, 2021 -

Hessert Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (215) 537-2377 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 06, 2021

Always a pleasant experience when in the service center. Employees are extremely professional and friendly. More

by Mary L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 26, 2021 -

Hessert Chevrolet responded

Thank you for the great review! We appreciate the kind words! When you're at Hessert Chevy, you're family!

November 05, 2021

Always keep you in the loop, very informative. Service personal are always courteous and attentive. More

by Goofyrudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hessert
Nov 26, 2021 -

Hessert Chevrolet responded

Thank you for the great review! We appreciate the kind words! When you're at Hessert Chevy, you're family!

October 25, 2021

The people is nice and friendly only thing I disagree with they promised me a spare key when I brought my car never received it it has been a couple years now still haven't heard from him but otherwise I More

by davidclark1355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Nov 26, 2021 -

Hessert Chevrolet responded

Thank you for your feedback. Great to hear the team took excellent care of you! If you have any questions regarding your key, please don't hesitate to reach out at 215-537-2377. We truly value your business and look forward to your next visit!

October 20, 2021

Professional environment. Courteous staff. Technician Joe Rizzi is outstanding. The waiting room has some dead outlets. Please fix. More

by HDSOLORIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Santiago Joe Rizzi and Paul
Nov 07, 2021 -

Hessert Chevrolet responded

Thank you for the great review! We appreciate the kind words. Great to hear Joe R took excellent care of you and your vehicle! We're sorry about the outlets and we'll check on them. We sincerely value your business and look forward to your next visit!

October 19, 2021

Everyone was super nice...Didn't have any complaints...was out in a decent time after getting service fir oil change and tire sensors. More

by Cw44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hessert, Jamie Hessert
Nov 07, 2021 -

Hessert Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to leave us a review and glad we were able to get you in and out quickly! f there's anything we can do to get to that great 5-star rating, please do not hesitate to let us know. Thank you!

October 15, 2021

Dealt with Ron at Hessert Chevy on the blvd A1 service you feel like family from the time you walk in and walk out the door. Fast service and quality work. More

by Bearle77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Santiago, Tom Hessert, Jamie Hessert
Nov 07, 2021 -

Hessert Chevrolet responded

Thank you for the great review! We appreciate the kind words. It is great to hear everything was done quickly and to your satisfaction and Ron took excellent care of you! We sincerely value your business and look forward to your next visit!

...
12
...