Heuberger Subaru

My goal was to purchase car with cash. I first locked my credit rating. In the purchase process, Heuberger tried to snoop into my credit rating. Fortunately, they were blocked! Did the I first locked my credit rating. In the purchase process, Heuberger tried to snoop into my credit rating. Fortunately, they were blocked! Did they forget this was a cash sale? What were they thinking? More

I recently received the most spectacular gift from my Sweetheart . . a brand new 2025 Subaru Outback! This is my second Outback and I will never go back to any other make or model. Heuberger Subaru has Sweetheart . . a brand new 2025 Subaru Outback! This is my second Outback and I will never go back to any other make or model. Heuberger Subaru has provided excellent service, and I've never had any problems with my 2017 Subaru Outback. Their team members are professional, knowledgeable and respectful. Thanks to Jim Adams, our Sales Manager, for the recent purchase of the 2025 Outback. Jim took time to explain everything to me and to go over all of the required paperwork. I LOVE Heuberger Subaru!! More

Overall Heuberger experience was non stressful. Jim Adams was knowledgeable, honest, patient and made the whole experience very comfortable. He made the car buying process easy. We would highly rec Jim Adams was knowledgeable, honest, patient and made the whole experience very comfortable. He made the car buying process easy. We would highly recommend Jim to anyone looking for a car. Thank you Jim. The financing dept. however was awkward. More

This is my 4th Subaru with this dealer and they are awesome! Working with Jim is a pleasure, the finance experience was also excellent. I took my other Subaru in for service at the same time and Elij awesome! Working with Jim is a pleasure, the finance experience was also excellent. I took my other Subaru in for service at the same time and Elijah is so kind and good at what he does. More

Zero communication from anyone. No response from service advisor ALL DAY LONG. If you call and tell them what you are looking for they send you to a line that rings over and over un No response from service advisor ALL DAY LONG. If you call and tell them what you are looking for they send you to a line that rings over and over until you have to press 2 and then continue holding or leave a voicemail. Why would I leave a voicemail when I can't even get one question answered. Between the hours of 7:45am when I dropped my car off till 5:00pm now when I am writing this. (UPDATE) Decided to take my own Uber because I wasn't able to get anyone at the dealer to send me a ride. When I finally got to talk to someone there, I was informed that they didn't complete my service request. I had three things that needed to be done and they only did the one that was $700, and that is completely fine. But to not get a single word of communication all day from anyone is just unacceptable. No one I interacted with cared about the situation. If you choose to get service done here and you end up with Jean as your Service Advisor, make sure to speak very slowly because according to him and Chris (Supervisor) I never asked for anything else to be done on my vehicle. But don't worry. They gave me a free oil change that I'm not going to use because it requires me to go back to their location. Long story short is that not one person I talked to that morning or that evening wanted to be there, let alone get any work done or respond to a simple text or phone call. Don't waste your time with them. They don't care about you. More

This is my second car from Jim Adams. I would recommend Jim to anyone that wants a Subaru. He has always taking care of me along with the dealership. I will not buy a Subaru if it was not I would recommend Jim to anyone that wants a Subaru. He has always taking care of me along with the dealership. I will not buy a Subaru if it was not for this dealership. Great people there. More

I bought my first car at Heuberger back in 2006. It was a VW Jetta. I then purchased my first Subaru in 2014 at Heuberger with Jim Adams help I purchased my 2024 Subaru Forester Wilderness. Love it. It was a VW Jetta. I then purchased my first Subaru in 2014 at Heuberger with Jim Adams help I purchased my 2024 Subaru Forester Wilderness. Love it. The whole process inside the dealership took maybe an hour and a half. Thanks for all your help Jim. More

My experience at Heuberger was very good. I was helped quickly and efficiently. They worked to help me get the car I wanted while providing the necessary information for me to get on my way I was helped quickly and efficiently. They worked to help me get the car I wanted while providing the necessary information for me to get on my way. More