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Heyward Allen Toyota
Athens, GA
2,410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 11, 2020
My salesman, Tim Jump, was very knowledgeable and personable making this an overall pleasant experience. The finance specialist, July, who was also very knowledgeable made the process painless. I did personable making this an overall pleasant experience. The finance specialist, July, who was also very knowledgeable made the process painless. I didn't go in there until the evening. They both took the time to answer my questions willingly, although it was getting late. More
by CC
Employees Worked With
Receptionist, Tim Jump, July Zavala
February 10, 2020
Phil Cross is an awesome salesman. He always takes care of us and makes sure we get a good deal. We’ve bought 4 cars from him. We know him and trust him. of us and makes sure we get a good deal. We’ve bought 4 cars from him. We know him and trust him. More
by fabinder
Employees Worked With
Phil Cross
February 08, 2020
I agree with Juli from last year. We wanted to trade our vehicle in after 5 months and were told we'd have to wait a year or get a new vehicle (2020). We asked for a copy of our paperwork to see what extra vehicle in after 5 months and were told we'd have to wait a year or get a new vehicle (2020). We asked for a copy of our paperwork to see what extra warranties we may be paying for and were never given them. We'll find our copy, that's ok. I'll get extras taken off if I find something I don't agree with. It was never explained in full what everything was. We assumed we were being dealt with professionally and honestly. Never bought from a dealer before. We went to another major dealer and were told we had been overcharged by about $10,000! Needless to say, we are highly upset and will likely do a trade-in at another dealer. The other dealerships we've been to have not needed anything down either. So, while we realized $25,000 was a bit high for the make/model we purchased, we didn't realize it was that high. I'm upset that they didn't provide the paperwork we asked for, apparently overcharged us initially, and can't find a way to help with a trade in at their lot. More
by KandT
Employees Worked With
Geary McWhorter, Mario Gutierrez
February 06, 2020
I recently leased a new vehicle from Heyward Allen Toyota in Athens, Georgia. 1-20-2020. My experience was exceptional. My representatives were Larry Griffin and Nancy Griffin. They were very professional an in Athens, Georgia. 1-20-2020. My experience was exceptional. My representatives were Larry Griffin and Nancy Griffin. They were very professional and knowledgeable and answered all my questions honestly. This is my first Toyota and I enjoy driving it so much. They were very attentive to my needs and made me feel relaxed and happy I made this decision. I recommend anyone who is interested in leasing or purchasing a vehicle to be sure to ask for Larry or Nancy Griffin. More
by Steve Inlow
Employees Worked With
Larry Griffin, July Zavala, Nancy Griffin, Mario Gutierrez
February 06, 2020
Had a great experience purchasing my car there with S. L. Always great service and they take care of my car whatever checkup or issue it has. Always great service and they take care of my car whatever checkup or issue it has. More
by Dawglovin
Employees Worked With
Tim Jump, S.L. Mitchell, Cliff Washington, Levi Taylor, Thomas Yarri
February 01, 2020
Heyward Allen Toyota could not have been nicer or easier to work with. Thomas communicated very well throughout the process. From the front desk to the service dept to the fixed car, everything was smooth a to work with. Thomas communicated very well throughout the process. From the front desk to the service dept to the fixed car, everything was smooth and easy. More
by Anne
Employees Worked With
Thomas Yarri
February 01, 2020
The entire experience was very professional. From the moment we walked in until we left the staff was very helpful and informative everyone made sure we understood the car and financial forms. Larry espe moment we walked in until we left the staff was very helpful and informative everyone made sure we understood the car and financial forms. Larry especially went out of his way to be helpful More
by MaryPonderJones
Employees Worked With
Larry Griffin, July Zavala
January 28, 2020
Well done. I was told what to expect for tasks completed and likely costs. The work was completed quickly and payment was easy. I forgot to ask about a missing mirror cover. If they had seen it, I wish they and likely costs. The work was completed quickly and payment was easy. I forgot to ask about a missing mirror cover. If they had seen it, I wish they had reminded me of the need to talk about replacing it. More
by Cessouth
Employees Worked With
Bryan Aust
January 23, 2020
New car purchase made easy! Phil Cross is an amazing salesman. He was kind, informative, and patient. I never felt pressure to make a quick decision. Kevin Lee, was equally he Phil Cross is an amazing salesman. He was kind, informative, and patient. I never felt pressure to make a quick decision. Kevin Lee, was equally helpful. Both men offered high integrity by treating me very well. In addition, they both made the process enjoyable. From personal experience, I know that Heyward Allen Toyota will serve me well in all aspects of sales and service. More
by Satisfied Customer
Employees Worked With
Steve Middlebrooks, Phil Cross, Kelvin Lee
January 20, 2020
Another good visit. I drive 50 minutes because i know i will be treated good here. my vehicle is in good hands and i know it will be done correctly will be treated good here. my vehicle is in good hands and i know it will be done correctly More
by Blmsm12
Employees Worked With
Maria Fennell, Levi Taylor, Thomas Yarri, Lauren Wood
