
Heyward Allen Toyota
Athens, GA
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Jason was very professional, helpful, and friendly in the service department. They notified me of service items needed and performed it quickly. I especially liked the 10% military discount! service department. They notified me of service items needed and performed it quickly. I especially liked the 10% military discount! More
We received excellent service from Tyler!!! He was very friendly, helpful, and very professional! Our experience could not have been any better! Very pleased customer! friendly, helpful, and very professional! Our experience could not have been any better! Very pleased customer! More
S.L. Mitchell Is The Best Salesman. Period. Heyward Toyota is a nice place to go in general. The servicemen at the Service Department are well-trained. Over at the Sales Department, one can come Heyward Toyota is a nice place to go in general. The servicemen at the Service Department are well-trained. Over at the Sales Department, one can come away with a feeling that no one there is trying to push any car on you to buy. The sales folk comport themselves, and since they have some modicum of diverse backgrounds one is likely to find a sales person that one is comfortable to speak with. I met folks from India to Europe, and from the Great Zambia, which to me goes to show that Heyward values the importance and synergy of a diverse workforce. However, S.L. Mitchell is a fine person in general. At the sales department his constant refrain when you are in doubt and frustrated is, "Whatever you want men, we can work it out. Whatever you want. Even if you need time to think about it men." S.L. is a unique salesman. He is after all an Athens, Ga., native, with family from the great musical civilization of Memphis, Tennessee. S.L. has a musical craft for selling. He does not pressure, yet he makes you feel so comfortable that you need the car. Kudos to him. With him Heyward Toyota is a better place to go for service, to trade in your car and to buy anything they sell. Even water! More
buying expierence larry my salesman was very attentive, and easy to work with . He made the buying quick easy and painless. The whole staff at Heyward Allen should be p larry my salesman was very attentive, and easy to work with . He made the buying quick easy and painless. The whole staff at Heyward Allen should be proud of the way that they treat customers More
My salesman, Tim Jump, was very knowledgeable and personable making this an overall pleasant experience. The finance specialist, July, who was also very knowledgeable made the process painless. I did personable making this an overall pleasant experience. The finance specialist, July, who was also very knowledgeable made the process painless. I didn't go in there until the evening. They both took the time to answer my questions willingly, although it was getting late. More
Phil Cross is an awesome salesman. He always takes care of us and makes sure we get a good deal. We’ve bought 4 cars from him. We know him and trust him. of us and makes sure we get a good deal. We’ve bought 4 cars from him. We know him and trust him. More
I agree with Juli from last year. We wanted to trade our vehicle in after 5 months and were told we'd have to wait a year or get a new vehicle (2020). We asked for a copy of our paperwork to see what extra vehicle in after 5 months and were told we'd have to wait a year or get a new vehicle (2020). We asked for a copy of our paperwork to see what extra warranties we may be paying for and were never given them. We'll find our copy, that's ok. I'll get extras taken off if I find something I don't agree with. It was never explained in full what everything was. We assumed we were being dealt with professionally and honestly. Never bought from a dealer before. We went to another major dealer and were told we had been overcharged by about $10,000! Needless to say, we are highly upset and will likely do a trade-in at another dealer. The other dealerships we've been to have not needed anything down either. So, while we realized $25,000 was a bit high for the make/model we purchased, we didn't realize it was that high. I'm upset that they didn't provide the paperwork we asked for, apparently overcharged us initially, and can't find a way to help with a trade in at their lot. More
Had a great experience purchasing my car there with S. L. Always great service and they take care of my car whatever checkup or issue it has. Always great service and they take care of my car whatever checkup or issue it has. More
I recently leased a new vehicle from Heyward Allen Toyota in Athens, Georgia. 1-20-2020. My experience was exceptional. My representatives were Larry Griffin and Nancy Griffin. They were very professional an in Athens, Georgia. 1-20-2020. My experience was exceptional. My representatives were Larry Griffin and Nancy Griffin. They were very professional and knowledgeable and answered all my questions honestly. This is my first Toyota and I enjoy driving it so much. They were very attentive to my needs and made me feel relaxed and happy I made this decision. I recommend anyone who is interested in leasing or purchasing a vehicle to be sure to ask for Larry or Nancy Griffin. More
The entire experience was very professional. From the moment we walked in until we left the staff was very helpful and informative everyone made sure we understood the car and financial forms. Larry espe moment we walked in until we left the staff was very helpful and informative everyone made sure we understood the car and financial forms. Larry especially went out of his way to be helpful More