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Heyward Allen Toyota
Athens, GA
2,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,427 reviews
February 06, 2020
Had a great experience purchasing my car there with S. L. Always great service and they take care of my car whatever checkup or issue it has. Always great service and they take care of my car whatever checkup or issue it has. More
by Dawglovin
Employees Worked With
Tim Jump, S.L. Mitchell, Cliff Washington, Levi Taylor, Thomas Yarri
February 06, 2020
I recently leased a new vehicle from Heyward Allen Toyota in Athens, Georgia. 1-20-2020. My experience was exceptional. My representatives were Larry Griffin and Nancy Griffin. They were very professional an in Athens, Georgia. 1-20-2020. My experience was exceptional. My representatives were Larry Griffin and Nancy Griffin. They were very professional and knowledgeable and answered all my questions honestly. This is my first Toyota and I enjoy driving it so much. They were very attentive to my needs and made me feel relaxed and happy I made this decision. I recommend anyone who is interested in leasing or purchasing a vehicle to be sure to ask for Larry or Nancy Griffin. More
by Steve Inlow
Employees Worked With
Larry Griffin, July Zavala, Nancy Griffin, Mario Gutierrez
February 01, 2020
Heyward Allen Toyota could not have been nicer or easier to work with. Thomas communicated very well throughout the process. From the front desk to the service dept to the fixed car, everything was smooth a to work with. Thomas communicated very well throughout the process. From the front desk to the service dept to the fixed car, everything was smooth and easy. More
by Anne
Employees Worked With
Thomas Yarri
February 01, 2020
The entire experience was very professional. From the moment we walked in until we left the staff was very helpful and informative everyone made sure we understood the car and financial forms. Larry espe moment we walked in until we left the staff was very helpful and informative everyone made sure we understood the car and financial forms. Larry especially went out of his way to be helpful More
by MaryPonderJones
Employees Worked With
Larry Griffin, July Zavala
January 28, 2020
Well done. I was told what to expect for tasks completed and likely costs. The work was completed quickly and payment was easy. I forgot to ask about a missing mirror cover. If they had seen it, I wish they and likely costs. The work was completed quickly and payment was easy. I forgot to ask about a missing mirror cover. If they had seen it, I wish they had reminded me of the need to talk about replacing it. More
by Cessouth
Employees Worked With
Bryan Aust
January 23, 2020
New car purchase made easy! Phil Cross is an amazing salesman. He was kind, informative, and patient. I never felt pressure to make a quick decision. Kevin Lee, was equally he Phil Cross is an amazing salesman. He was kind, informative, and patient. I never felt pressure to make a quick decision. Kevin Lee, was equally helpful. Both men offered high integrity by treating me very well. In addition, they both made the process enjoyable. From personal experience, I know that Heyward Allen Toyota will serve me well in all aspects of sales and service. More
by Satisfied Customer
Employees Worked With
Steve Middlebrooks, Phil Cross, Kelvin Lee
January 20, 2020
Another good visit. I drive 50 minutes because i know i will be treated good here. my vehicle is in good hands and i know it will be done correctly will be treated good here. my vehicle is in good hands and i know it will be done correctly More
by Blmsm12
Employees Worked With
Maria Fennell, Levi Taylor, Thomas Yarri, Lauren Wood
January 20, 2020
Enjoyable, courteous associates The associates were very friendly and helpful. I never felt pressure to buy a vehicle. Comfortable atmosphere. A very good experience in a long proces The associates were very friendly and helpful. I never felt pressure to buy a vehicle. Comfortable atmosphere. A very good experience in a long process More
by lldkjoyner
Employees Worked With
Larry Griffin, July Zavala, Jeff Tallent, Nancy Griffin
January 16, 2020
I setup an appointment for an airbag recall several weeks ago. Heyward Allen called me last week to confirm that that part had been ordered and arrived. I took my car in yesterday for my appointment. They ha ago. Heyward Allen called me last week to confirm that that part had been ordered and arrived. I took my car in yesterday for my appointment. They had my appointment scheduled, but their electronic records showed no part being ordered for my recall. They told me I would need to reschedule my appointment. I left the dealership and called the office to reschedule. It turns out they misspelled my name, so the part never made it to my account. One of the supervisors called shortly thereafter to coordinate picking up my car from work so that I wouldn't have to go back out there to get it fixed. That was much appreciated, but communication wasn't great after that. They returned my car to me 3 hours later, but it would have been nice to know it was going to take that long because I would have rescheduled to do it another time. I ended up staying at work an hour later than I wanted to and had to continue to contact them to figure out when it would be done and returned to me More
by Julia.penning
Employees Worked With
Wesley
January 15, 2020
Prompt, professional, personable. I feel safe with my maintanence plan keeping my car in like-new condition. Haven't tried the complimentary Lyft as the waiting room is clean and supplied with coffee an maintanence plan keeping my car in like-new condition. Haven't tried the complimentary Lyft as the waiting room is clean and supplied with coffee and treats. More
by wandawo
Employees Worked With
Don't remember. Sorry.
