
Heyward Allen Toyota
Athens, GA
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Jason n the Prius Jason my service advisor was excellent he was polite he was considerate when he spoke to me on the phone and took care of the job the very reasonable Jason my service advisor was excellent he was polite he was considerate when he spoke to me on the phone and took care of the job the very reasonable amount of time without an appointment. The service area was very clean and very friendly my car was completed like I was told it would be due to Jason following through as a reliable person. 👍😀 More
Excellent Larry was wonderful throughout the entire process. He took the time to explain all of the features of the car we were interested in which was definite Larry was wonderful throughout the entire process. He took the time to explain all of the features of the car we were interested in which was definitely appreciated. We have owned Toyota cars since 1985 and we always will. More
Always great customer service I bought my 2015 Toyota Corolla from Heyward Allen in April of 2017. It was my first time purchasing a car in my name and they made it really easy. I I bought my 2015 Toyota Corolla from Heyward Allen in April of 2017. It was my first time purchasing a car in my name and they made it really easy. I was so nervous but they really worked hard to get me a good deal. I continue going back there to get my car serviced. Levi has helped me the last couple of times and he’s probably one of the best! More
Best buying experience I have bought about 10 to 12 automobiles in my life. Bought a 2020 Corolla and it was the easiest and best buying experience of my life. I will be bac I have bought about 10 to 12 automobiles in my life. Bought a 2020 Corolla and it was the easiest and best buying experience of my life. I will be back in the future! More
My first service on my car! Received my complimentary service today! The overall experience was awesome and fast. Thank you to Brian In service, for the excellent customer servic Received my complimentary service today! The overall experience was awesome and fast. Thank you to Brian In service, for the excellent customer service you provided!! More
I Would Give Them Six Stars If Possible I should really call this review the "Tale of Two Dealerships". Earlier this week my Tundra started giving me all kinds of warning lights. Because I I should really call this review the "Tale of Two Dealerships". Earlier this week my Tundra started giving me all kinds of warning lights. Because I was concerned about drivability, I took my vehicle to the closest Toyota dealership (not this one). I was told that my car had water damage which wasn't covered under warranty and that it would be $2200.00 to fix it. I said "no thanks" and headed to Heyward Allen, providing them with an advance notice of the problem. I was met by the service manager who quickly determined that it was a poor diagnosis and that it was indeed covered under warranty. One day later the truck was ready for me. I can't say enough positive things about this dealership and the way I was treated, not to mention the $2200.00 cost that was avoided. I won't mention the name of the other dealership, just good to know that my dealership - Heyward Allen, not only sold me the truck but cared enough to go the extra mile to resolve the issue. More
Knowledgeable & Helpful I brought my Highlander in today for its routine maintenance appointment and as I was getting checked in, I just happened to mention that I couldn't f I brought my Highlander in today for its routine maintenance appointment and as I was getting checked in, I just happened to mention that I couldn't figure out how to work my messaging feature thru Bluetooth. Mark Swanson kindly & patiently showed me how to connect everything. We were having some glitches with my phone, but he assured me that he would figure it out. Mark, if you're reading this, my messages are totally working now! Thank you so much for all your help today. More
Great place for Toyota service! Always a pleasure to have my car serviced here. Nice, friendly and knowledgeable staff, lovely waiting area. I only trust my RAV4 to their expertise! Always a pleasure to have my car serviced here. Nice, friendly and knowledgeable staff, lovely waiting area. I only trust my RAV4 to their expertise! More
Fantastic experience! So happy with the purchase of my 4Runner! Ben and Phil made the whole experience very easy and quick! I will recommend them to anyone looking for a ca So happy with the purchase of my 4Runner! Ben and Phil made the whole experience very easy and quick! I will recommend them to anyone looking for a car!! More
10k miles service I was a walk-in, but I was out faster than I was told to expect. Everything was completed as expected, and the experience was made easy. I was a walk-in, but I was out faster than I was told to expect. Everything was completed as expected, and the experience was made easy. More