Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heyward Allen Toyota
Athens, GA
2,411 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,411 reviews
June 17, 2019
Efficient service Diagnosed the issue quickly and was able to have my car ready earlier than originally expected. I travel further away from my home so that I can use H Diagnosed the issue quickly and was able to have my car ready earlier than originally expected. I travel further away from my home so that I can use Heyward Allen for any issues. More
by Roswelllexus1980
Employees Worked With
Thomas Yarri
June 17, 2019
experience The best experience I’ve ever had purchasing a vehicle and believe me I’ve owned many. This is the second vehicle that my wife and I have purchased i The best experience I’ve ever had purchasing a vehicle and believe me I’ve owned many. This is the second vehicle that my wife and I have purchased in the two months. More
by Greg42154
Employees Worked With
Steve Middlebrooks, Maria Fennell, Cliff Washington, Kelvin Lee
June 17, 2019
A Welcome Experience We had a pleasant experience at Heyward Allen. I really appreciated the fact that Drek was very hard working, low pressure, and easy to work with. Som We had a pleasant experience at Heyward Allen. I really appreciated the fact that Drek was very hard working, low pressure, and easy to work with. Something that is a Real turn off at dealerships is when the sales Reps attack potential customers like sharks in a feeding frenzy. This is NOT the case at Hayward Allen and with Drek Burton, the atmosphere Drek created was relaxed and enjoyable.Thank You More
by Paulp
Employees Worked With
Mario Gutierrez, Drek Burton
June 14, 2019
Guiding me through the buying process A team of professional staff members made the process of buying a car very efficient. The salesman was very knowledgeable and provided good customer s A team of professional staff members made the process of buying a car very efficient. The salesman was very knowledgeable and provided good customer service throughout the consumer purchasing process, especially in conveying how the technology of the vehicle worked. More
by Kathleen
Employees Worked With
Bill Stejback, Mario Gutierrez, Trey Cocus
June 14, 2019
Got my car washed and detailed Always great to work with Heyward Allen Toyota! :) I love my job here, love getting my car worked on here and I love the people here! Always great to work with Heyward Allen Toyota! :) I love my job here, love getting my car worked on here and I love the people here! More
by chelsie555
Employees Worked With
Thomas Yarri
June 12, 2019
Good experience This is a nice dealership- friendly, knowledgeable staff and clean surroundings. My appointment was for 9 o'clock. I was informed the work should take This is a nice dealership- friendly, knowledgeable staff and clean surroundings. My appointment was for 9 o'clock. I was informed the work should take an hour to an hour and one-half. It was completed in one hour and forty-five minutes. Just a few over, not bad!😊 Prices seem a bit high. More
by Teamellis6
Employees Worked With
Levi Taylor
June 12, 2019
Amazing ! Drek is the man !! If your looking for a great car and a straight forward salesman he’s your guy ! Definitely will refer more people to Heyward Allen Drek is the man !! If your looking for a great car and a straight forward salesman he’s your guy ! Definitely will refer more people to Heyward Allen More
by Xdmman
Employees Worked With
Mario Gutierrez, Drek Burton
June 11, 2019
They are Liars! I will no longer being doing business with Heyward Allen. My husband and I bought my current 4Runner from them over a year ago and I was told that if I will no longer being doing business with Heyward Allen. My husband and I bought my current 4Runner from them over a year ago and I was told that if I made my payments on time for a year I could refinance with Toyota for a lower payment. I reached back out after a year of on time payments and was told by Geary about the loyalty program and that was the last I heard from him and that was back in March. Fast forward to about a month ago my husband was up there getting the oil changed on my 4Runner and he saw a 2019 Blue 4Runner that he sent me a picture of and him and I both inquired about and have been dealing with JR in regards to it for about 2 to 3 weeks now and have still been getting the run around about it. Since Heyward Allen does not want my continued business I will take it else where. EDIT: The General Manager did call me and asked me about my review and stated that he would discuss this with the people listed below. He than calls me back and all but calls me a liar and tells me that everyone in question at Heyward Allen is calling me a lair as well. I stand by my previous statement Heyward Allen will NOT be getting any more of my business and I will tell anyone who asks NOT to due business with them either. More
by Ashley
Employees Worked With
Geary McWhorter, Derik Pannek
June 10, 2019
it was a good My experience was good JR did everything including coming out the first day in the rain to talk to me and show me the cars I interested in that why My experience was good JR did everything including coming out the first day in the rain to talk to me and show me the cars I interested in that why I came back to deal with him on my purchase I had been to seven dealerships only two did someone come out in the rain to assist me. He made my purchase easy and made me feel important. More
by pj
Employees Worked With
JR Wynn a dedicated saleman
June 10, 2019
Excellent Service We have always had exceptional service at this dealership. The staff are professional and friendly. Customer satisfaction is obviously the main focus We have always had exceptional service at this dealership. The staff are professional and friendly. Customer satisfaction is obviously the main focus. We recommend this dealership to everyone. More
by Happy Customer
Employees Worked With
Kevin Senderhauf
