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Heyward Allen Toyota
Athens, GA
2,415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 16, 2019
Great customer service Phil did everything possible to find the perfect car at the perfect price. He also made the paperwork easy and go quickly. July explained all the pape Phil did everything possible to find the perfect car at the perfect price. He also made the paperwork easy and go quickly. July explained all the paperwork and possible maintenance plans to us. More
by JaniceG
Employees Worked With
Phil Cross, July Zavala
April 15, 2019
Wonderful I am so grateful to the Heyward Allen Toyota dealership, they were so professional and kind and never pressured me into anything. They answered all my I am so grateful to the Heyward Allen Toyota dealership, they were so professional and kind and never pressured me into anything. They answered all my questions and made the process of buying my new car so easy! Phil Cross especially was the best and I feel so lucky he was my salesman. Thanks you guys, I am loving my new Corolla!! More
by Cchal88
Employees Worked With
Rob Harbison, Phil Cross, Mario Gutierrez
April 15, 2019
Awesome way to buy a vehicle! We drove a loooong way to get our used Lincoln truck. Working with Phil gave us a great level of comfort to make that drive. The communication was rig We drove a loooong way to get our used Lincoln truck. Working with Phil gave us a great level of comfort to make that drive. The communication was right on time, every question answered and every detail taken care of. Could not ask for a better salesman, financial coordinator and dealership to work with. They are highly recommended. The financial part was smooth as could be with extra help greatly appreciated by Mario. Quick and easy. Thanks again. Thank you so much Phil and Mario! Best Regards More
by VMW
Employees Worked With
Phil Cross, Mario Gutierrez
April 14, 2019
Made the Process Easy & Comfortable I was not enthused about having to purchase a used car, feeling overwhelmed by the entire process. Phil Cross, Jeff Tallent, and Mario Gutierrez all w I was not enthused about having to purchase a used car, feeling overwhelmed by the entire process. Phil Cross, Jeff Tallent, and Mario Gutierrez all went above and beyond to make the whole process as easy and comfortable as possible. I’m so thrilled to have worked with these men and everyone at this location, they provided exemplary service! More
by Smt
Employees Worked With
Phil Cross, Jeff Tallent, Mario Gutierrez
April 14, 2019
Amazing service Even though it took a few days to get I couldn’t be happier with my new car. I’m so happy with just about everything on the new car and Phil Cross is Even though it took a few days to get I couldn’t be happier with my new car. I’m so happy with just about everything on the new car and Phil Cross is superb! More
by Cfollett
Employees Worked With
Phil Cross, Mario Gutierrez
April 09, 2019
Poor customer service. Poor experience at Heyward Allen Toyota last week, I put the review on the GMC Dealership and I apologize for this. I purchased 4 new tires back in A Poor experience at Heyward Allen Toyota last week, I put the review on the GMC Dealership and I apologize for this. I purchased 4 new tires back in August of 2018 at appox. $900.00, including rotation and road hazard. On Monday, April 1st my wife was driving on a two lane road and had to partially go off the road to avoid an oncoming box truck that had drifted over the yellow line. This resulted in her hitting a pothole and destroying the right front tire. On Tuesday morning I went over to the Toyota Service Department fully expecting to get a tire replacement. Well it seems that The Dealership doesn't make that call, they farm that out to some service that makes the decision. They determined that since she had to go "partially" off the road the road hazard would not apply. All this time I thought I was dealing with Heyward Allen Toyota, not some company that had no idea that I have been getting service there for 4 years and just had the oil changed and brake repair just the week before. The Service Manager was no help stating "well we don't make the tire" and "you still have to get a tire". My comment was yes but I won't pay you for it, just bring my car back around. I have replaced the tire at my cost and will never use them again. I really excepted better customer service but I was wrong. More
by gary13
Employees Worked With
Joel ---The Service Manager Not sure of his last name, Jason Trapanese
April 08, 2019
Very painless experience for a great vehicle Working with Ben, Kelvin and Clif was easy. The dealership as a whole was very pleasant and I am looking forward driving my Tundra for years to come! Working with Ben, Kelvin and Clif was easy. The dealership as a whole was very pleasant and I am looking forward driving my Tundra for years to come! More
by Lynnkuyk
Employees Worked With
Cliff Washington, Kelvin Lee, Ben Goodwin
April 07, 2019
Very friendly and fair! Today marks the day of owning my first Toyota! Larry Griffin and Sonny Ragbir worked to help us find the perfect car for our family. They were patient Today marks the day of owning my first Toyota! Larry Griffin and Sonny Ragbir worked to help us find the perfect car for our family. They were patient and accommodating when we were weighing our options. We would recommend Heyward Allen Toyota and Larry Griffin to anyone looking for a new vehicle. More
by HeatherH
Employees Worked With
Larry Griffin, Sonny Ragbir
April 06, 2019
The best place to buy a vehicle! ☆ The Heyward Allen team is great. All the employees that I have worked with are just "wonderful" people. They truly care about their customers. The te The Heyward Allen team is great. All the employees that I have worked with are just "wonderful" people. They truly care about their customers. The team listens to what you want to buy, then they do everything they can to help you get your vehicle. The prices are fair and honest. In the service dept, the oil changes are fast and friendly. I would like to add a special thanks to Mr. Joe Davis, Mr. Phil Cross, Mr. Talent, Mr. July, Mr. Steve Middlebrook, Mr. Britt Self. If you buy from anyone else, you've took a loss. More
by TacomaBlueJoy
Employees Worked With
Steve Middlebrooks, Brett Self, Phil Cross, July Zavala, Jeff Tallent
April 05, 2019
Trey Cocus carried the day! Trey was an amazing representative of the dealership, and was the driving force that convinced me to get a Toyota in the first place. He proved to be Trey was an amazing representative of the dealership, and was the driving force that convinced me to get a Toyota in the first place. He proved to be an excellent guide to everything during the process of purchasing the car, and provided superb support after the purchase. Great job Trey! More
by RyanGPhillips0501
Employees Worked With
Cliff Washington, Trey Cocus
