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Heyward Allen Toyota
Athens, GA
2,410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 28, 2019
Leak in van NOT fixed We brought in our van because we had a big leak when it rains. They kept the van for two days, charged us aost $500. It rained the night we picked i We brought in our van because we had a big leak when it rains. They kept the van for two days, charged us aost $500. It rained the night we picked it up and the van was flooded again. We took the van back in and left it over night. When we went to pick it up, they had not done anything. They said they didn't have manpower to sit there and find the leak. Why didn't they tell us that to start with instead of charging us $500 and the leak NOT repaired. Now they are asking us to bring it in when it rains but it will be additional money. More
by Mop55
Employees Worked With
Jason Trapanese
January 27, 2019
Great Sales Staff I have brought 2 Vehicles from Jim Jump at heyward Allen Toyota Great Experience both times I give him a 10 and July Zavala is great too I have brought 2 Vehicles from Jim Jump at heyward Allen Toyota Great Experience both times I give him a 10 and July Zavala is great too More
by topcat
Employees Worked With
Tim Jump, July Zavala
January 25, 2019
Excellent customer service! Tyler moncrief was great to buy a car from. Professional and excellent customer service! He answered all of our many questions. July Zavala in finance Tyler moncrief was great to buy a car from. Professional and excellent customer service! He answered all of our many questions. July Zavala in finance knows his stuff- an expert in his field for sure! Great experience all around! More
by harrietga
Employees Worked With
July Zavala, Jeff Tallent, Tyler Moncrief
January 25, 2019
The best Arrived at dealership without an appointment worked me right in and got me in and out very quickly. It is always a pleasant experience coming here Arrived at dealership without an appointment worked me right in and got me in and out very quickly. It is always a pleasant experience coming here More
by Coryc1975
Employees Worked With
Tim Jump, S.L. Mitchell, Levi Taylor, Jason Trapanese
January 25, 2019
Best Car service center in Athens GA My husband I both took our 2 cars to have maintenance done and as always smith transaction. Easy to setup appointment next drop off cars and then they My husband I both took our 2 cars to have maintenance done and as always smith transaction. Easy to setup appointment next drop off cars and then they work so fast and car is always better then before More
by Dorj51
Employees Worked With
Cannot remember please look up
January 24, 2019
Long wait, but quality service Don’t bother making an appointment. You will wait 2 hrs either way. I had a positive experience overall though. The staff are friendly and knowledgeab Don’t bother making an appointment. You will wait 2 hrs either way. I had a positive experience overall though. The staff are friendly and knowledgeable, and the associate who assisted me, Kevin Senderhauf, was particularly helpful. Highly recommend this dealership for the service needs of anyone who is not in a hurry. More
by ComfortablyDumb
Employees Worked With
Kevin Senderhauf
January 23, 2019
Service First time here it was great. I usually use the dealership where I bought the vehicle poor service! I will be back thanks for the fast and friendly se First time here it was great. I usually use the dealership where I bought the vehicle poor service! I will be back thanks for the fast and friendly service. More
by Truck
Employees Worked With
Jason Trapanese
January 22, 2019
First Service Visit with Our 2018 Highlander Arrived a few minutes early. Immediately welcomed by Adam Pasdon, Assistant Service Manager. Adam Pasdon was professional, efficient, and personable. Arrived a few minutes early. Immediately welcomed by Adam Pasdon, Assistant Service Manager. Adam Pasdon was professional, efficient, and personable. He explained the process, covered my service benefits now and those that will be available in the future. Upon departure, Adam reviewed the full details of the service performed this day. He offered schedule a date for the next round of service. I was in ans out in less than an hour. More
by JPWJ
Employees Worked With
Adam Pasdon
January 22, 2019
Customer service was excellent. My service advisor kept me informed and got me in and out in a timely manner. Waiting area is comfortable and well kept. If you need your Toyota serviced, I highly recommend me informed and got me in and out in a timely manner. Waiting area is comfortable and well kept. If you need your Toyota serviced, I highly recommend Heyward Allen Toyota. More
by LuvMyToyota
Employees Worked With
Thomas Yarri
January 19, 2019
Great car buying experience! Nancy is quick to respond by either email, text or phone. She makes buying a new car as hassle free as possible. We have bought several cars throug he Nancy is quick to respond by either email, text or phone. She makes buying a new car as hassle free as possible. We have bought several cars throug her. Nancy is super nice and very informative of any question asked. I would recommend anyone looking for a car to give her a call or ask for her in person. More
by RayZor
Employees Worked With
Nancy Griffin
