Heyward Allen Toyota

Service Warranty service -- took two days to get all the right parts! Nothing else to say! Four score and seven years ago our fore fathers bought forth ... Warranty service -- took two days to get all the right parts! Nothing else to say! Four score and seven years ago our fore fathers bought forth ... More

First Service Great service from James. Also the customer service line (phone) is really efficient and called me back the next working day. Definitely I recommend t Great service from James. Also the customer service line (phone) is really efficient and called me back the next working day. Definitely I recommend this dealership. More

Windshield It was a nice wait while the windshield was being replaced but the time for appointments was a little inconvenient. They did have drinks and snacks wh It was a nice wait while the windshield was being replaced but the time for appointments was a little inconvenient. They did have drinks and snacks while I waited which was nice. More

New Vehicle Experience Heyward Allen Toyota really took care of me during the stressful time of purchasing a new vehicle. Their customer service was excellent and Tyler Mon Heyward Allen Toyota really took care of me during the stressful time of purchasing a new vehicle. Their customer service was excellent and Tyler Moncrief was a wonderful salesman. He never pressured me but gave me the information that I needed to make the right decision for me and my family. Thank you Tyler and staff so much More

Service Heyward Allen Toyota has a great service department . The staff is always friendly. I have had Levi the past 2 services and he is friendly and always Heyward Allen Toyota has a great service department . The staff is always friendly. I have had Levi the past 2 services and he is friendly and always does what’s best for me More

Buy a RAV4 for my daughter. Very engaged sales team with good follow up from initial inquiry to sale. Drek, the salesman, was very polite, helpful, and knowledgeable. I do fee Very engaged sales team with good follow up from initial inquiry to sale. Drek, the salesman, was very polite, helpful, and knowledgeable. I do feel good about the price I paid for the 2018 RAV4. I was impressed with the size and cleanliness of the dealership and am confident that my daughter’s car will receive great service and care in the future. More

VERY Happy with our experience Things couldn't have gone better with our car buying experience at Heyward Allen. Drek was awesome from the beginning. We first went in and spoke with Things couldn't have gone better with our car buying experience at Heyward Allen. Drek was awesome from the beginning. We first went in and spoke with Drek. I told him we only had 20 mins to look at what he had to offer from their preowned rav4. He had to RUN to get the two cars, gave us the high points about the car and we were off on our way within the 20 mins. Drek did a fabulous job with the amount of time we had with him that first visit. There was NO PRESSURE. He was just happy to let us look at the car, ask questions, and be on our way. Drek kept in touch by checking in on us, but not over the top annoying. He continued to even look for other rav4s that might fit what we were looking for. Drek was very responsive, knowledgable, patient, personable, and willing to let us test drive the rav4 all 3 times we asked. He's a great guy and easy to work with. Sonny was great as well. He was very patient and helped us by working along side Drek to help us purchase a NEW rav4. And Bill, Bill was AWESOME as well. VERY friendly and helpful with adding cool stuff to the car. He took all the time I needed and then some when asking about additions to the car and how the car works. EVERYONE was personable and friendly. Great experience for sure! More

Great Experience! Drek was so helpful and answered all of our questions! We took a test drive with S.L., and he gave us comparison information to take with us to other Drek was so helpful and answered all of our questions! We took a test drive with S.L., and he gave us comparison information to take with us to other dealerships for other test drives. Never did we feel any pressure to buy. The car is exactly what I was looking for, but the experience with everyone at Heyward Allen is what ultimately helped me make my decision to buy there. We went back to let them know we wanted the Toyota, and Drek made the rest of the process very smooth for us. More

Low pressure sales The sales experience was focused on answering questions and understanding options. Larry did the legwork while we explored the issues that were criti The sales experience was focused on answering questions and understanding options. Larry did the legwork while we explored the issues that were critical to us. We had already decided on the vehicle we wanted through previous trips to the dealership when Larry let us test out various models. More

nice and easy Drek made my and my husband's auto buying experience nice and easy. We test drove 3 cars on 2 different days and he was patient and pleasant. We cam Drek made my and my husband's auto buying experience nice and easy. We test drove 3 cars on 2 different days and he was patient and pleasant. We came out with 2 new cars and they even changed out some of the trim while we waited so that we got exactly what we wanted. We have bought cars at Heyward Allen before and we will do it again. More