Heyward Allen Toyota

Good for recalls, but that's about it Went in for a recall to be fixed and asked them to look the car over for any other problems since I just bought it. I mentioned a strange vibrating n Went in for a recall to be fixed and asked them to look the car over for any other problems since I just bought it. I mentioned a strange vibrating noise coming from the engine that was pretty constant that the seller told me was just a noisy water pump. I also mentioned that the ride was a bit bumpy on acceleration. When I got it back they said they didn't hear any vibrating noise and everything looked good. I asked if they drove it (because the vibrating noise was almost all the time so I couldn't believe they didn't hear it!) and the service man said "yes," but with a very derogatory tone. I felt belittled and derogated, as if he made the assumption that I was just another stupid woman who didn't know what she was talking about. The next week I took my minivan to my regular mechanic, Porterfield Tire, and they solved my problems right away! They found the strange vibrating noise to be a bent heat shield on the engines hood and also found grease leaking from one of my CV joints. Now I have a noiseless, smooth ride, thanks to someone other than Heyward Allen Toyota. So although the recall was done right, I'll use someone else for my vans repairs. More

Great Service!! The service and knowledge of the Heyward Allen team is top notch and above that they really do seem to genuinely care about their customers. The service and knowledge of the Heyward Allen team is top notch and above that they really do seem to genuinely care about their customers. More

Great dealership The staff here went above and beyond to make sure that we left happy. Very friendly staff helpful and informative. Our salesperson Trey Cocus made it The staff here went above and beyond to make sure that we left happy. Very friendly staff helpful and informative. Our salesperson Trey Cocus made it his priority to get us a deal done and made the process painless and smooth. Would definitely buy from this dealership again. More

Great experience Salesman clear and concise...helped work price affordable. I would recommend them highly. They were patient and thorough in describing the process and Salesman clear and concise...helped work price affordable. I would recommend them highly. They were patient and thorough in describing the process and workings of the auto. More

Amazing.!!! the service was great from the seller and the financing person, as a client I feel satisfied because they helped me with exactly what I needed. the service was great from the seller and the financing person, as a client I feel satisfied because they helped me with exactly what I needed. More

Great experience Everyone was really nice and super helpful. Definitely worth the drive up there, and will be back for any maintenance or questions in the future. Everyone was really nice and super helpful. Definitely worth the drive up there, and will be back for any maintenance or questions in the future. More

Perfect The Customer service we wonderful. Everyone was helpful and they did not try to jerk me around. Very straightforward and answered any question I had h The Customer service we wonderful. Everyone was helpful and they did not try to jerk me around. Very straightforward and answered any question I had honestly. Very friendly as well. More

Larry was the best ever sales man at Heyward Allen Toyota he went over and beyond to get me and my wife a ride new or used if we could have taken Larry wit was the best ever sales man at Heyward Allen Toyota he went over and beyond to get me and my wife a ride new or used if we could have taken Larry with us we would have 😊😜 More

Lauren service advisor Was very polite, cheerful made me feel like a valued customer she is an asset to your company I will definitely recommend this dealership to my family Was very polite, cheerful made me feel like a valued customer she is an asset to your company I will definitely recommend this dealership to my family and friends thank you so much More

Great Service I have had nothing but great service from everyone I have had contact with. I recommend Heyward Allen Toyota to do service for any and everyone with a I have had nothing but great service from everyone I have had contact with. I recommend Heyward Allen Toyota to do service for any and everyone with a Toyota More