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Heyward Allen Toyota

Athens, GA

4.8
2,410 Reviews

2910 Atlanta Hwy

Athens, GA

30606

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Showing 2,410 reviews

September 04, 2018

FANTASTIC experience! What a fantastic experience! Traveled 3 hours to work with Rob on my new car purchase. As most of you know purchasing a new car is painful - this wa More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Harbison, Mario Gutierrez
Sep 18, 2018 -

Heyward Allen Toyota responded

We love making it painless to get a vehicle from us! Thank you for making the drive to work with Rob and please let us know if you ever need anything in the future.

September 03, 2018

A dealership and salesperson that works to please. I knew Toyota was the most reliable automobile made. It's the only make of car/truck I've purchased since 1978. Heyward Allen has always been our go-t More

by Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ransom, Maria Fennell, Mario Gutierrez
Sep 18, 2018 -

Heyward Allen Toyota responded

We are so thankful to have customers like you! Thank you for continuing to support our dealership and recommend us to your family. Enjoy that RAV4! We can't wait to see you again.

September 01, 2018

Great dealership and service department. Took care of my wife's vehicle with tender loving care. Will definitely recommend to all my family and friends. More

by Joel Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Oshel
Sep 18, 2018 -

Heyward Allen Toyota responded

We were happy to service your wife's car! Thanks for bringing it in to us. See you guys next time!

August 30, 2018

Recent matinence service Service was prompt and well done. Greeted by Sevice Representative as soon a I pulled into bay. Service as requested was thorough and complete. I woul More

by Gumpaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Trapanese
Aug 31, 2018 -

Heyward Allen Toyota responded

Thanks for the recommendation and for coming in for service! We appreciate your business.

August 30, 2018

The Best Salesman in Athens Award -Trey Cocus Trey is a wonderful person, who cared about us from the moment we met him, through the sales process and came in on his day off — to ensure a smooth p More

by SueC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The awesome manager, who approved our deal and his name just slipped my mind. , Trey Cocus
Aug 31, 2018 -

Heyward Allen Toyota responded

He may be new to our team but he's really come a long way and is great at what he does. Thanks for coming in and we hope you'll enjoy your new vehicle for many years to come!

August 28, 2018

Thumb up Staff polite , friendly and professional. Service was very quick today. They even have coffee and tea for customers. I do have a problem with my t More

by TGRoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Self, Levi Taylor, Jason Trapanese, Lauren Rodgers
Aug 31, 2018 -

Heyward Allen Toyota responded

Thanks for coming in for your service. If you are still having issues with your touch screen please come back in so we can fix that for you.

August 28, 2018

Had an appointment, and was out in 45 min. Feel that I get quality service. Only wish a wash was provided with each visit. This is our second car purchased here, and as long as this kind of ser More

by M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Jump, Brett Self, Levi Taylor
Aug 31, 2018 -

Heyward Allen Toyota responded

We wish we had the capacity to do washes for all of our service customers. We've been looking into the cost of adding a car wash so stay tuned! For now, with hand washes, we just don't have the manpower to handle that many washes. Thanks for the feedback!

August 28, 2018

Great Dealership Phil Cross and Maria Fennell were superb in helping me fill my needs in purchasing a new car. The only problem was with the Sales Manager, Sonny Ragb More

by Car guy, toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Fennell, Levi Taylor, Phil Cross, Jason Trapanese, Bill Stejback
Aug 31, 2018 -

Heyward Allen Toyota responded

Thank you for being such a loyal customer to all of our departments. It means a lot to us when customers continue to come back like you do. Also, thanks for the feedback on our management department. We want to make sure everything is up to par with our high standards that we have for each employee. We will definitely be looking into things.

August 28, 2018

Purchase and service We purchase and service our 2013 Avalon there. We are yet to be disappointed. We will continue to do business . Always friendly and not pushy salespeo More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Middlebrooks, Larry Griffin, Brett Self, Nancy Griffin, Adam Pasdon
Aug 31, 2018 -

Heyward Allen Toyota responded

Thanks for letting us take care of your Avalon. We appreciate your business!

August 28, 2018

Straightforward, no hassle My experience at Heyward Allen was straightforward and fine. They were helpful with test drives, with discussing different options in the car models, More

by purchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Cross, Mario Gutierrez
Aug 31, 2018 -

Heyward Allen Toyota responded

We appreciate you coming in and working with Phil to find the vehicle that fit your needs best. Please be sure let us know if you need anything in the future.

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