
Heyward Allen Toyota
Athens, GA
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Pre-owned Prius Buying my certified pre-owned Prius was anything but difficult. I found the vehicle online and within a few hours was scheduling a test drive. Geary M Buying my certified pre-owned Prius was anything but difficult. I found the vehicle online and within a few hours was scheduling a test drive. Geary McWhorter handled the whole thing and made it so easy. He made sure I was comfortable with he price and handled any and all objections along the way. He made sure that any severe scratches were touched up by their team and coordinated the accessory team to add tint. I’m so happy with the whole experience. July in finance explained my certified warranty as well as other options I could add to further warranty my vehicle. He also helped break down my payment options and helped me make the best decision as far as money down and the best term. I look forward to working with the service department for many years while owning my ‘new to me’ Prius! Thanks Heyward Allen Toyota! More
Excellent service! My experience at Heyward Allen was, as always, a pleasant one. I brought my 2017 Highlander in for its 10,000 mile service and waited at the dealershi My experience at Heyward Allen was, as always, a pleasant one. I brought my 2017 Highlander in for its 10,000 mile service and waited at the dealership. Service personnel were courteous and accommodating and my wait was under an hour. I enjoy doing business with these folks. More
Excellent servie Brett explained everything to me and told me approximately how long it would take. When the service was complete, Brett went over the paperwork with Brett explained everything to me and told me approximately how long it would take. When the service was complete, Brett went over the paperwork with me and showed me where everything was listed. He was very detailed and made sure I didn’t have any questions. As always, excellent service. More
Smooth Service; Good Deal After finding an interesting car through our credit union, my husband called Heyward Allen Toyota (2 hours away) to make an appointment to see the car After finding an interesting car through our credit union, my husband called Heyward Allen Toyota (2 hours away) to make an appointment to see the car. They connected us with Nancy, who videoed the car and sent it to us to view (or listen to for the driver) on our phone while making the drive. Once there, Nancy had the car waiting for us to peruse and then test drive. With the great condition of this practically-new used car, the price made for a good deal. Having not planned properly for the logistics of purchasing a car out of town on short notice on a Saturday, the finance guys worked with us trying to find any way to complete the paperwork and down payment in one day. Even though a second trip was necessary, Phillip prepped the paperwork to require only about 10 minutes for us to complete and then drive home. A two-hour drive and two trips were well worth the pleasant atmosphere, helpful sales person (Nancy) and finance guy (Phillip), and most importantly good deal on a great car. More
Appreciation of your staff. Brought my car in due to dead battery. I did not have an appointment, Brett handled everything quickly and courteously. Thanks for making my bad exper Brought my car in due to dead battery. I did not have an appointment, Brett handled everything quickly and courteously. Thanks for making my bad experience better. More
Excellent Customer Service Lauren Rodgers in the service dept. was outstanding. She is very knowledgeable and has great customer service skills. She is let me know in detail wha Lauren Rodgers in the service dept. was outstanding. She is very knowledgeable and has great customer service skills. She is let me know in detail what to expect and how long the wait time would be. She came through with a smile! She is awesome! More
Excellent, I’m very satisfied. The personal very professional, very knowledgeable, helpful, and friendly we had an excellent experience with Eloy Castillo(el perronsisimo) and Mario The personal very professional, very knowledgeable, helpful, and friendly we had an excellent experience with Eloy Castillo(el perronsisimo) and Mario Gutierrez as well they make us feel very comfortable and answer all our questions making our decision of buying a new car very easy. More
Good experience We had a great salesman. Very upfront and honest. Polite and helpful. I would come back and buy another vehicle from him. We appreciate all his help. We had a great salesman. Very upfront and honest. Polite and helpful. I would come back and buy another vehicle from him. We appreciate all his help. More
Heyward Allen Relaxed atmosphere and friendly employees. They go out of their way to make the customer happy. They worked with our budget and needs and didn’t try t Relaxed atmosphere and friendly employees. They go out of their way to make the customer happy. They worked with our budget and needs and didn’t try to pull anything over on us! More
Love This Dealership! I have just purchased my 4th car at Heyward Allen Toyota and I won't buy from anywhere else. I love my new Camry, and our sales pro, Phil Cross. He wa I have just purchased my 4th car at Heyward Allen Toyota and I won't buy from anywhere else. I love my new Camry, and our sales pro, Phil Cross. He was patient, helpful and very thorough when showing me how to use the new apps and equipment in the car. We are very happy customers!! More