
Heyward Allen Toyota
Athens, GA
Filter Reviews by Keyword
By Type
Showing 2,414 reviews
I AM SO GLAD I made the change. I am not able to enter more I was so surprised at the help I was given. The young lady that checked me in was proficient and was always there to help me The entire team was gr I was so surprised at the help I was given. The young lady that checked me in was proficient and was always there to help me The entire team was great. They were really busy and still made me feel that I was a long time. Customer More
Great Sales Person/Average Management Adolfo Carrion worked hard to put our deal together. My perception was that management was only marginally helpful: No was more frequently the respon Adolfo Carrion worked hard to put our deal together. My perception was that management was only marginally helpful: No was more frequently the response than yes or any counter proposal that could have been built upon. I would recommend Adolfo. More
Bought a new car for sales in the landscaping industry I have for several months priced a Prius c to replace my existing Prius C. Phil Cross has kept in touch with me during this time. I was looking for th I have for several months priced a Prius c to replace my existing Prius C. Phil Cross has kept in touch with me during this time. I was looking for the right car to serve the purposes that I needed. We were waiting for the right time that met our needs. Mr. Cross kept me aware of the Prius C options as they came in. He was able to do this without being a bother. I talked with several different dealerships. Stone Mountain Toyota acted as if I was not a concern for them giving absolutely no effort to even show me a vehicle or answer any questions. It was obvious I was not a customer they were interested in selling a car to. Mall of Georgia was so overbearing that I almost gave up. Constant calls and text messages at all hours of the late evening (waking up my grandbaby) and during the weekend when they only had one car I said I was not interested in. Mr. Cross kept in touch with the perfect balance of good information without the hassle. I drove a lot farther and gave a little bit more money for my car than if I went somewhere else but dealing with someone that respects my time and privacy was more important. Phil Cross is the reason we purchased our car where we did. More
Great experience Very professional and made sure that he knew what we wanted. Never pushed us in a direction that we didn't want to go but instead let us. (Basically w Very professional and made sure that he knew what we wanted. Never pushed us in a direction that we didn't want to go but instead let us. (Basically wasn't pushy like some salesman I have dealt with in the past) Made the process of pourchasing my Tundra easy and stress free! More
Super Car Buying Experience! Sales person was professional and personable, with no pressure on us in making decisions! All personnel we met were friendly and accommodating. 10 Sales person was professional and personable, with no pressure on us in making decisions! All personnel we met were friendly and accommodating. 10 year’s experience driving a Toyota, getting great service at this dealership, and trusting our sales person, Maria Fennell, drew us back here. More
100% services I’m highly satisfied with the sales person eloy Castillo and July zavala. Both make an excellent team, it was an excelent highly satisfied sales. I’m highly satisfied with the sales person eloy Castillo and July zavala. Both make an excellent team, it was an excelent highly satisfied sales. More
Best in Customer Service First class customer service, Maria Fennell has helped me with my last three Toyota purchases. The showroom is beautiful and everyone is friendly and First class customer service, Maria Fennell has helped me with my last three Toyota purchases. The showroom is beautiful and everyone is friendly and very accommodating. More
Excellent dealership We visited several dealerships in search of the perfect car for us. Here we found the car that we were happy with and the process of buying it was ev We visited several dealerships in search of the perfect car for us. Here we found the car that we were happy with and the process of buying it was even better. Phil Cross was our representative and the process could not have been easier. In less than 2 hours we were on our way home and that included the hour it took to clean and detail the car. In a couple of days he called us at home to check that things we’re alright. I had a couple of small questions that he answered then and told me to be sure and call him anytime I need help or questions answered. Thank you for relieving any stress that comes with searching for and purchasing a vehicle. More
Purchase of Certified Pre-Owned Sienna Tim Jump was very knowledgeable and did an excellent job walking us through the features of the Sienna. We never felt pressured. Tim went out of his w Tim Jump was very knowledgeable and did an excellent job walking us through the features of the Sienna. We never felt pressured. Tim went out of his way to make the entire process as simple as possible. More
Maria was very friendly and knowledgeable about the car Maria was so helpful during this process of buying my daughter a safe and reliable car for college. I would definitely recommend anyone to use her if Maria was so helpful during this process of buying my daughter a safe and reliable car for college. I would definitely recommend anyone to use her if you are looking for a new car More