Heyward Allen Toyota

excellent customer satisfaction IF I needed help answering questions, someone was there. If I wanted to just look, like I usually do, I was left alone. Never felt any pressure to buy IF I needed help answering questions, someone was there. If I wanted to just look, like I usually do, I was left alone. Never felt any pressure to buy. Found a vehicle in which I was interested and the sales person got me all the information I required. Outstanding customer satisfaction. More

New car purchase Very satisfied with Phil and the buying experience. Excellent service. Everything went just as Phil said it would. Look forward to future service and, Very satisfied with Phil and the buying experience. Excellent service. Everything went just as Phil said it would. Look forward to future service and, perhaps another car buying experience. More

Excellence in serving his customers I’ll try to send this again. Weldon Taylor was our salesman & exceeded our expectations as he worked with us to obtain just the right car. Very profes I’ll try to send this again. Weldon Taylor was our salesman & exceeded our expectations as he worked with us to obtain just the right car. Very professional with a serving heart! Relaxed, not “pushy”, answered all questions and/or found the answers for us in a timely manner. Couldn’t have picked a better “fit” for us. More

Excellent service Love Athens Toyota! They do a great job and will work with you on finding you the right vehicle! This is our 4th vehicle from them! If you need a new Love Athens Toyota! They do a great job and will work with you on finding you the right vehicle! This is our 4th vehicle from them! If you need a new vehicle go see Phil Cross nice and friendly sales person that will help you get the vehicle you want! More

Knowledge people and very helpful Nancy was wonderful! Also July was great! This is the first pleasant experience I have had when buying a car!!! I highly recommend this dealership!!!! Nancy was wonderful! Also July was great! This is the first pleasant experience I have had when buying a car!!! I highly recommend this dealership!!!! More

How Do You Rate a Woman Like Maria? You experience a real person when you deal with Maria. I don’t think there is a fake bone in her body. She wants you to be happy with what you buy, You experience a real person when you deal with Maria. I don’t think there is a fake bone in her body. She wants you to be happy with what you buy, and I believe she is scrupulous with her information and gives you enough to make a smart decision. There is NO pressure. This is my third Camry that I have bought from her, and my son bought his first new car from her. I wouldn’t use anyone else. More

Oil change/rotate and headlight They were quick and precise and billing was correct and easy. Service rep was professional and knowledgeable and took the time to explain everything i They were quick and precise and billing was correct and easy. Service rep was professional and knowledgeable and took the time to explain everything in lay terms. More

2018 Highlander - Great Experience I have purchased 3 vehicles with Maria Fennell and Heyward Allen and I couldn't be more pleased with my experience each time. I would highly recommend I have purchased 3 vehicles with Maria Fennell and Heyward Allen and I couldn't be more pleased with my experience each time. I would highly recommend the staff and specifically Maria for your next purchase. More

AWFUL EXPERIENCE This body shop had my truck for approximately 3 months for repairs, my final bill was 10,245.00 that the insurance paid, they claimed we damaged their This body shop had my truck for approximately 3 months for repairs, my final bill was 10,245.00 that the insurance paid, they claimed we damaged their rental which we had for 2 days, they charged us another 618.00, they wouldn’t work with us for payment, they didn’t send us a bill, claimed they send a certified letter in which I wasn’t home to collect, now these people filed a lawsuit against us, I was inconvenienced for 3 months, they keep adding other repairs they claimed was wrong with the vehicle we exhaust our rental, to top it all off, they are now suing us for 618.00 STAY AWAY FROM THESE PEOPLE, I’ve used their service for over 5 years, bought a brand new 2016 Toyota from them, and this is the appreciation that we get, a lawsuit. SPEND YOUR MONEY SOMEWHERE ELSE More

2018 Highlander I came to the dealership about two months before I actually purchased my vehicle. I wanted simply to get the feel of entering and exiting different si I came to the dealership about two months before I actually purchased my vehicle. I wanted simply to get the feel of entering and exiting different sized vehicles because of knee issues. Nancy helped me with new and used cars knowing that I was just “looking.” After much research, I decided on the 2018 Highlander. We communicated by text, Nancy handled all the paperwork that she could before I arrived. My experience was facilitated and my time was well spent! I got a good price, am happy with my purchase, and have had NO buyer’s remorse. Thanks Nancy! More