Heyward Allen Toyota

Peter and staff made this deal exceptional. The deal was made prior to me driving up from Florida. All my questions were answered timely and honestly. There were no surprises when I arrived. The deal was made prior to me driving up from Florida. All my questions were answered timely and honestly. There were no surprises when I arrived. They inspected my trade and had most of the paperwork already completed and waiting for my signature. Peter has my business going forward for sure. More

Quick and friendly service. The one thing that is not acceptable is that they cannot stamp the service log in the maintenance booklet because they don’t have a stamp!!!! This h The one thing that is not acceptable is that they cannot stamp the service log in the maintenance booklet because they don’t have a stamp!!!! This has happened in the last three services!!! Unbelievable!! More

Peter Salazar and Mario were both extremely helpful and went above and beyond to ensure our purchase went smoothly. Thanks Heyward Allen Toyota! went above and beyond to ensure our purchase went smoothly. Thanks Heyward Allen Toyota! More

Excellent service-clean waiting area-great feedback on recommendations on what’s next service needed recommendations on what’s next service needed More

The service person was excellent. The service is self was excellent, The service was courteous The service is self was excellent, The service was courteous More

Thank you so much for the great customer service, from this long-time Toyota customer!! this long-time Toyota customer!! More

I LOVE my brand new Toyota RAV4! My sales consultant, J. Hardin was excellent! He spent so much time with me, from test driving three vehicles, to explaining all of the particulars My sales consultant, J. Hardin was excellent! He spent so much time with me, from test driving three vehicles, to explaining all of the particulars and optional features on the RAV4, which is what I decided on. J. was very patient, kind, and never pushy. It was obvious from my observations and conversations with staff that the employees love working there and consider it like a family. Also, it is nice to have Chic-filet located right in the dealership! I loved the variety of music played, especially the Christian music! More

Problem with blind spot monitor for years. If the technician connected my car to diagnostics it should show how many times it has not worked. Not working when I drove 45 minutes to Haywood All If the technician connected my car to diagnostics it should show how many times it has not worked. Not working when I drove 45 minutes to Haywood Allen but technician said it was working therefore they could do nothing to fix it. I drove home (45 minutes) and it stopped working before I got home. Tried to blame it on me hitting a deer recently. Not so, it worked fine after driving for two weeks before repairs were done and worked after repairs were done for a week then back to not working.this should have been repaired while still under warranty. Instead now they blame accident and age of car. While waiting over two hours for a report on the problem with BSM I walked through the showroom and looked at vehicles. I went outside and looked at the four new crowns. Not once did anyone approach me to see if I needed help or was interested in something in particular. Not happy with dealership or the person who wrote up the report. More

Entire process start to finish was excellent. .Zero complaints at any point. Very professional and knowledgeable in all areas of the process and details needed. .Zero complaints at any point. Very professional and knowledgeable in all areas of the process and details needed. More

My service experience was exceptional as usual. I chose to wait on my vehicle since I was having an oil change and tire rotation. The work was completed in about an hour and I was on my way! I will I chose to wait on my vehicle since I was having an oil change and tire rotation. The work was completed in about an hour and I was on my way! I will stick with Heyward Allen for my service needs. More