Heyward Allen Toyota

Always on time and great attitude I travel 2 hours to bring my RAV4 to this dealership because of the great customer service. They have the best service department and parts department I travel 2 hours to bring my RAV4 to this dealership because of the great customer service. They have the best service department and parts department of ANY dealership I have ever seen. More

60,000 mile maintenance. Adam was helpful and explained eve 60,000 mile maintenance.Adam was helpful and explained every detail of the work that was being done. He also kept me appraised of the time that it wa 60,000 mile maintenance.Adam was helpful and explained every detail of the work that was being done. He also kept me appraised of the time that it was taking for the service. I hope I get Adam as my service rep on the next visit. More

BUYING EXPERIENCE I HAVE BEEN DRIVING MY NEW TACOMA FOR ALMOST A WEEK AND I COULD NOT BE HAPPIER. I AM VERY PLEASED WITH MY CHOICE OF VEHICLES AND MY CHOICE OF DEALERSH I HAVE BEEN DRIVING MY NEW TACOMA FOR ALMOST A WEEK AND I COULD NOT BE HAPPIER. I AM VERY PLEASED WITH MY CHOICE OF VEHICLES AND MY CHOICE OF DEALERSHIPS. IT TOOK ME A COUPLE OF VISITS TO DECIDE WHICH TRUCK I WANTED BUT I NEVER FELT PRESSURED OR HURRIED. MIKE ANSWERED MY QUESTIONS AND MADE ME FEEL COMFORTABLE IN MY DECISION. More

Very helpful! Heyward Allen always treats me well and their service advisors are courteous. They strive to get you in and out as quickly as possible. Check in and c Heyward Allen always treats me well and their service advisors are courteous. They strive to get you in and out as quickly as possible. Check in and check out are fast. More

Best Sales Person We have purchased 4 vehicles from Maria Fennell. She is kind, helpful and follows up. She doesn't pressure you, she provides the facts and we feel l We have purchased 4 vehicles from Maria Fennell. She is kind, helpful and follows up. She doesn't pressure you, she provides the facts and we feel like we are purchasing from a friend instead of a sales person of the day. We can't say enough great things about Maria. More

Excellent Customer Service Phil Cross helped us find a car we could afford that was only a couple of years old and very low mileage. It has all the features we wanted plus more. Phil Cross helped us find a car we could afford that was only a couple of years old and very low mileage. It has all the features we wanted plus more. Phil Cross and Mario Gutierrez both stayed for over two hours past the time for the dealership to close, in order to help us! This was on a Saturday, and then on the following Monday, Phil spent additional time going over the features of the vehicle, getting it synced with our cell phone, and making sure I understood how to operate everything. This is the best customer service we've ever received anywhere! Great car buying experience. More

Routine service Jason made next appointment with me and reviewed multipoint inspection in detail . Excellent and promt service from everyone from the time I arriv Jason made next appointment with me and reviewed multipoint inspection in detail . Excellent and promt service from everyone from the time I arrived until I left. More

Good Job. Maria did a good job helping us to get the car we wanted. They did not hound us and they gave a good price without pressuring us. Maria did a good job helping us to get the car we wanted. They did not hound us and they gave a good price without pressuring us. More

Sales dept Phil Cross was very nice to work with, answered all my questions and helped out when I was on a tight time restriction and needed to get done fast. He Phil Cross was very nice to work with, answered all my questions and helped out when I was on a tight time restriction and needed to get done fast. He called me to let me know I left some stuff in my trade in vehicle, showed me how to work all the new features in my new car which was great as I am not a tech person lol. I have given his card to some people I know are looking for new car. He will definitely have my business if I am looking for another one. More

Huge Help! Phil helped us find the car we needed, trade in our old car and to set up a reasonable loan agreement! He was also super helpful in making sure everyt Phil helped us find the car we needed, trade in our old car and to set up a reasonable loan agreement! He was also super helpful in making sure everything was right with our car when we picked it up as well as making arrangement for the few things still needing to be dealt with afterwards. More