Heyward Allen Toyota

Bought 1999 4runner I dealt with both John and Phil. My appointment was with Phil but when I arrived early (drove 2 hours to get to this dealership ( he was busy so John I dealt with both John and Phil. My appointment was with Phil but when I arrived early (drove 2 hours to get to this dealership ( he was busy so John sold me a really decent 19 year old 4Runner. It was easy and he was extremely helpful. More

Excellent experience - great sales person Phil Cross is a excellent sales person. He followed through with everything he said he would do an in a timely manner. Answered all my questions and v Phil Cross is a excellent sales person. He followed through with everything he said he would do an in a timely manner. Answered all my questions and very patient. He helped me select a 2014 Toyota Camry pre-certified used car. Love my 2014 Camry. More

Jim's review Phil is an excellent salesperson. He followed through with everything I needed. He helped me select a new 2018 Toyota Corolla. My wife her new car. Phil is an excellent salesperson. He followed through with everything I needed. He helped me select a new 2018 Toyota Corolla. My wife her new car. More

New Car Purchase Have purchased several vehicles from Maria Fennell at Heyward Allen. She is very knowledgeable and helpful. Great dealership and service department. W Have purchased several vehicles from Maria Fennell at Heyward Allen. She is very knowledgeable and helpful. Great dealership and service department. Will go back to Maria and Heyward Allen again. More

Sales Review The customer service was very good and I was well satisfied with the new Camry. The staff was very courteous. I would recommend Toyota to others. The customer service was very good and I was well satisfied with the new Camry. The staff was very courteous. I would recommend Toyota to others. More

It was great We had great customer service Frank was honest and treated us like family I love my Toyota Dealer ship in Athens he was friendly and answered all ques We had great customer service Frank was honest and treated us like family I love my Toyota Dealer ship in Athens he was friendly and answered all questions and concerns More

Another Good Service Experience Heyward Allen Toyota is my service center of choice for the 2010 Corolla I drive. The staff are always courteous and considerate and they do an excell Heyward Allen Toyota is my service center of choice for the 2010 Corolla I drive. The staff are always courteous and considerate and they do an excellent job caring for my car. This visit they noticed that two light bulbs at the tail and the front of the cat needed to be replaced. I had not observed this. More

New car purchase My new car purchase at Heyward Allen Toyota was as near perfect as I could ever ask for. Larry Griffin and Tim Jump assisted us in making the right se My new car purchase at Heyward Allen Toyota was as near perfect as I could ever ask for. Larry Griffin and Tim Jump assisted us in making the right selections and were both very knowledgeable about their products. I appreciate everything they did to make our car shopping experience pleasant and efficient. More

Complete Disregard for Others Complete lack of respect for individuals - Dealership sold the car we found online after calling us 3 times on our hour long drive to tell us they wer Complete lack of respect for individuals - Dealership sold the car we found online after calling us 3 times on our hour long drive to tell us they were 1. confirming our appointment and the car 2. who our sales person was and 3. salesman himself called us to tell us he would see us shortly. When we arrived in the parking lot (10 minutes prior to our appointment time) salesman, Geary, called (a 4th time) to say the car had just sold...! One hour long wasted drive (2 hour round trip) and a disappointed 15 year-old and we were told by the 'manager', Jeff Tallent, that we were, "just mad someone else beat us to the punch". Despicable! More

Finding a Replacement Prius I knew what I wanted so it was a matter of getting the options, color, and version (new or used). In this regard, Phil was the man -- he's friendly, I knew what I wanted so it was a matter of getting the options, color, and version (new or used). In this regard, Phil was the man -- he's friendly, knowledgeable, and easy to deal with. I highly recommend him and would not hesitate to work with him in the future. The reason for my visit was to have service confirm that the battery pack on my 2007 Prius (only 86,000 miles) had in fact died! Much to my chagrin and disappointment it had. Nevertheless, Dan Cornell, in service, was on top of the task and got the bad news to me quickly while I talked to Phil in sales. So my original service visit transitioned to a sales one. In the box below, I need to check two of them which is not an option. More