
Heyward Allen Toyota
Athens, GA
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Highly Recommend I have been dealing with Hayward Allen ever since I moved to Georgia. They have always been fair in pricing and very informative as to what work they I have been dealing with Hayward Allen ever since I moved to Georgia. They have always been fair in pricing and very informative as to what work they would recommend. More
Phenomenal car buying experience Nancy Griffin really made the process of buying my new car a breeze. She was exceedingly friendly and working with her was a real pleasure. As a first Nancy Griffin really made the process of buying my new car a breeze. She was exceedingly friendly and working with her was a real pleasure. As a first time car buyer, everyone at this dealership was incredibly nice and helpful. More
Great experience I had a great experience. I bought a new Tacoma. everything went very well. They found te exact truck I wanted and made buying very easy. I had a great experience. I bought a new Tacoma. everything went very well. They found te exact truck I wanted and made buying very easy. More
Maria Fennell was very attentative to my wants and needs. she has worked with me and my family for years and I will continue to ask for her in the future and send family and friends to her. very warmhearte she has worked with me and my family for years and I will continue to ask for her in the future and send family and friends to her. very warmhearted person, not pushy, but there for you! More
Friendly and very helpful with finanical help Explained the features of the truck, took time to let us look at different trucks. Help with finance and made it very easy to decide this was the deal Explained the features of the truck, took time to let us look at different trucks. Help with finance and made it very easy to decide this was the dealership for us. More
Best Experience Ever!! Larry and the team at Heyward Toyota were amazing! Larry answered all questions and was extremely helpful throughout the entire process. This is my Larry and the team at Heyward Toyota were amazing! Larry answered all questions and was extremely helpful throughout the entire process. This is my first Toyota I have owned and it will not be my last!! Thank you all for your help!! More
Service department I went to heyward Allen Toyota today to have my 20000 mile service done good customer service as always enjoy bringing my vehicle here for service I went to heyward Allen Toyota today to have my 20000 mile service done good customer service as always enjoy bringing my vehicle here for service thanks nice day. More
Wonderful Good Customer service. Fast & smooth process. Everything went great with Dan help. Good communication skills and very respectful and helpful. Glad he Good Customer service. Fast & smooth process. Everything went great with Dan help. Good communication skills and very respectful and helpful. Glad he was good help. More
Purchase experience My time with salesperson Mike Dawson was excellent. Mike knew the product very well and took the time to make sure I understood the product's outstan My time with salesperson Mike Dawson was excellent. Mike knew the product very well and took the time to make sure I understood the product's outstanding features. He also explained the sales process. Mike went the extra mile in making sure I felt comfortable with my puchase, addressing all my concerns and reservations, answering technical questions, relating personal experiences with the brand, and dealing with problems that arouse, I would highly recommend him to any future buyer. As far as dealing with the F&I manager, you will be presented with a variety of extended service/warranty plans. My advice is to take your time to reason out what the actual benefits would be TO YOU of a plan, find out how much a plan costs in total dollars, determine what would be the expected benefits of a plan versus those dollars, know what financial risks you are willing to take in lieu of a plan, and to say 'No' when a plan doesn't fit your needs. Know your FICO score ahead of time to make sure you get a decent interest rate if you're financing. As far as the value of the trade-in goes, I found the KBB estimate to be much closer to the final transaction value than any sight unseen upper estimate, even if you provide mileage and condition estimates. More
Amazing Customer Service I have used Heyward Allen quite frequently this year, mainly due to having issues with my car that were repeating themselves. By the time I got to Jas I have used Heyward Allen quite frequently this year, mainly due to having issues with my car that were repeating themselves. By the time I got to Jason, I was distraught and frustrated, although the customer service had been wonderful up to this point, Jason just made it feel as if it was on a more personal level. He not only got under the hood and showed me what I was looking at, he showed me everything that his staff had done with the car already and that everything was indeed alright. Never going anywhere else for all of my automotive needs. More