
Heyward Allen Toyota
Athens, GA
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we had an Awsome expierence at Heyward We loved Nancy, she made the expierence a great one.They worked very hard to get us in the car we wanted and we are very happy with our purchase. Than We loved Nancy, she made the expierence a great one.They worked very hard to get us in the car we wanted and we are very happy with our purchase. Thank you Nancy. More
Hateful and rude Worst service that I've ever had at a Toyota dealership ever! I've driven Toyotas for over 20 years & have never had anyone treat me with such hatred. Worst service that I've ever had at a Toyota dealership ever! I've driven Toyotas for over 20 years & have never had anyone treat me with such hatred. My parents had just had an accident & were released from the hospital. My dad is on oxygen, has lung cancer, & a fractured rib. All I needed was to leave the car, ask if they had rentals & arrange one if they had one available. In his condition I needed to get them home ASAP. We were an hour away from home. In trying to ask questions on their services, I was responded to with rolling eyes & a hateful disrespectful attitude. I've driven my last Toyota! More
Salesman I have never had a better experience with a salesman in my life. My husband and I were able to focus on our work and let Phil do the legwork to provid I have never had a better experience with a salesman in my life. My husband and I were able to focus on our work and let Phil do the legwork to provide exactly what we were looking for. It was not easy for him to provide that, I'm sure, but he made it seem effortless and like it was his pleasure to work hard for us as his customers. Couldn't have asked for more. Thanks Phil. More
Excellent sales team! Nancy, Larry and Cliff I am always anxious when I go to a car dealer, but my trip to Heyward Allen in buying the car was most gratifying. But my trip to Heyward Allen was I am always anxious when I go to a car dealer, but my trip to Heyward Allen in buying the car was most gratifying. But my trip to Heyward Allen was so reassuring. I was most impressed with Nancy's knowledge of their cars and I am appreciative of her explanations and her taking the time to do so, to my questions that made decide on car that best suited my needs ( a fact I must say I am most appreciative of after the purchase) and I am so happy with the purchase. The entire time I was with Nancy was like talking to a friend who just happens to know about cars. More
Friendly people They so nice and very friendly to help me ... I feel very happy to do business with them and I know I going back in the future They so nice and very friendly to help me ... I feel very happy to do business with them and I know I going back in the future More
The only place to shop! I like not having to think about a car breaking down .....Toyota takes care of that for me. I like knowing that great customer service still exists an I like not having to think about a car breaking down .....Toyota takes care of that for me. I like knowing that great customer service still exists and that is what I received from Frank Prescott. Loving my shiny new wheels! Heyward Allen Toyota is an asset to the "Classic City." More
Perfection Nancy, Jeff, and Larry were all informed, kind, and helpful with any questions I had. Their customer service skills were superb! July was quite help Nancy, Jeff, and Larry were all informed, kind, and helpful with any questions I had. Their customer service skills were superb! July was quite helpful in explaining all of the questions that I had involving finances. He explained this all in a way I could understand as a new car buyer and beginner in building credit. More
Larry Griffin He is an extremely knowledgeable and helpful guy. My father and I only use him and refer him to everyone we know in the market for a new or used vehic He is an extremely knowledgeable and helpful guy. My father and I only use him and refer him to everyone we know in the market for a new or used vehicle. More
Rob Harbison delivers great customer service! We had a great experience at the dealership. Rob Harbison went above and beyond to make us happy. He was up front and honest and made the purchase a We had a great experience at the dealership. Rob Harbison went above and beyond to make us happy. He was up front and honest and made the purchase as easy as possible. He sent a video of the car to us right after we made the test drive appointment and had the car ready and waiting for us when we arrived. Everyone in the dealership was very professional and personable. If you are searching on the Internet, Brennan Bennett is very nice and helpful. July Zavala was the employee that helped us with the paperwork. He was great- made it all very easy and answered any questions that we had. We would not hesitate to recommend Heyward Allen and Rob Harbison to family and friends. Definitely check with them when you start the search for your next vehicle. More
No pressure; lots of patience!it took five months for me to It took five months for me to finally buy a car from Larry Griffin, but I was so impressed by his low pressure approach that when I finally made up my It took five months for me to finally buy a car from Larry Griffin, but I was so impressed by his low pressure approach that when I finally made up my mind to buy a new car, I went to him. Also, I might add that he had sent me an email about the reduced prices that induced me to drop by the showroom. .....without an appointment, I might add, so he had to fit me in between customers. In summary, I recommend you refer all your little old ladies who've driven the same car door 13 years to Larry. More