Heyward Allen Toyota

Brian and Weldon were our sales team. They were both very personable and courteous to us. As well as patient. We came by and met Brian in August. We built our Grand Highlander expecting t They were both very personable and courteous to us. As well as patient. We came by and met Brian in August. We built our Grand Highlander expecting to have several months wait for delivery. Ended up only taking 3-4 weeks. I appreciate that they guided us through the process and did not try to pressure us to buy or add additional cost. Over all , very pleasant procedure. Thank you Brian and Weldon! More

My experience with Phil was great! He was knowledgeable and a great communicator. I knew exactly when we were meeting and when to pick up my car. He was knowledgeable and a great communicator. I knew exactly when we were meeting and when to pick up my car. More

Great customer and car service. Cody the assistant was very helpful. Thanks so much for your help Cody the assistant was very helpful. Thanks so much for your help More

Customer service and they were very efficient very knowledgeable about the products very clean. Everyone was friendly. knowledgeable about the products very clean. Everyone was friendly. More

Hayward Allen Toyota were very professional and made the purchase of our new car as painless as possible. purchase of our new car as painless as possible. More

I loved this dealership! Amazing and very helpful. My experience was 10/10. Everything was fit to my needs and wants and I was very happy with my selection!! Amazing and very helpful. My experience was 10/10. Everything was fit to my needs and wants and I was very happy with my selection!! More

When you visit heyward Allen Toyota asked for Drek Burton , he’s the best!!! He’s very professional and so knowledgeable on Toyota vehicles and is so polite….he made my experience of buying a Tacoma what it , he’s the best!!! He’s very professional and so knowledgeable on Toyota vehicles and is so polite….he made my experience of buying a Tacoma what it should be. I will definitely go back to them when I get ready to purchase another vehicle! The whole Heyward Allen team was a pleasure. A happy customer, Sheryl Wilson More

Convenient to my home. Good selection and worked to make me a satisfied customer Salesman very professional. Good selection and worked to make me a satisfied customer Salesman very professional. More

I spent several nights looking at different dealer websites looking for a Tundra 1794. I was looking for one with just the bed step, door PPF, sprayed in bed liner and Dual Step running boards. They websites looking for a Tundra 1794. I was looking for one with just the bed step, door PPF, sprayed in bed liner and Dual Step running boards. They had one on the lot that could be configured like that but after talking to "J" I was told that the place that sprays bed liners for them would not spray a composite bed. I did some research and found that there are issues with aftermarket spray in bed liners. I researched the durability of the composite bed and decided it would be fine without the liner. I was offered the highest trade in value so I asked for a proposal on the truck. The issue I had with the proposal was the price of the running boards. They are $929 as a factory option and $710 through parts. I was given a quote of $1300.20 for the boards. I expressed that I had an issue of that price multiple times and nothing was done. "J" told me it's hard to deal with someone that won't give a selling price for the truck. Well, it's your truck to sell, but not necessarily the truck I will buy. Because they would not negotiate on the boards I looked else where and found a 1794 at another dealer that was in port and the port options could be changed. They configured the truck like I wanted to include the bed liner and were highly motivated on the price. Wednesday, two days before the end of the month Peter kept emailing me and taking off $500 each email. The next morning the local dealer asked me to come by and let the head man in the used car Dept. get a look at my trade. They sweetened their offer and I took a day to go over things with my wife. On Friday while I was signing the paperwork Peter kept emailing me and actually came in $750 less but that was without the bed liner which I had in my new deal. I decided to stick with the local dealer. The reason I started to look at other dealers in the first place was the price listed on the proposal for the running boards. If this had been addressed, I would not have looked else where. Secondly, I have never had a dealer tell me I was hard to deal with because I didn't give him the selling price. I even received two emails from Chris Pegram asking what assistance I needed. Twice I responded that the price on the running boards was too high, fix it and I will deal . He never responded. I was satisfied to take a deal here if they would have been reasonable in what they said the running boards cost. This truck could have been easily sold to me on February 28 and been in my drive way that evening. More

From the minute I spoke with Samantha who was very interested and helpful. She said Kevin would be more helpful and referred me to Kevin Winter, He’s a great salesman, but Kevin went well past great. interested and helpful. She said Kevin would be more helpful and referred me to Kevin Winter, He’s a great salesman, but Kevin went well past great. Kevin did everything possible to keep the deal moving. Kevin was determined to get every obstacle out of the way. Kevin got all problems resolved. Thanks Kevin. I also spoke with Kris Pegram, and Peter both Sales Manager, very nice and helpful. After the deal was finalized, we spoke with Clifford Washington. Clifford spent as much time as necessary to explain all the details. Thanks Mr Washington. I spent at least two weeks on the phone, working on the deal and never went to the dealership. This is the first time l’ll bought a new car in 24 years. That car is a 2001 Camry that I still drive every day. I did a lot of research and I’m very happy and proud to have picked Heyward Allen Toyota. Great job to your team. I’ll refer everyone l can to Kevin. Thanks to the Team More