Heyward Allen Toyota

Very satisfied, great service with competitive pricing. Nice waiting area with snack bar. Definitely coming back! Nice waiting area with snack bar. Definitely coming back! More

Very pleased with my experience purchasing a car. I purchased a vehicle from out of state and Phil made the process extremely easy for me. Great communication through the entire process and they did I purchased a vehicle from out of state and Phil made the process extremely easy for me. Great communication through the entire process and they did not play games like some dealers do. More

My first visit and purchase. The staff worked hard to get my business and were very professional. Highly recommend. The staff worked hard to get my business and were very professional. Highly recommend. More

Our salesperson, Phil Cross, was very helpful. He listened to what we wanted and found the exact specs we wanted on our new car. There was no pressure, and we felt well served. Our entire family h He listened to what we wanted and found the exact specs we wanted on our new car. There was no pressure, and we felt well served. Our entire family has Toyota vehicles, and we recommend them highly to our friends. More

Delesrship was able to get the vehicle I wanted in two months (mind you I was on wait list with another dealership for 5 month). Process was smooth, quick and awesome experience. Special thanks to J Hardi months (mind you I was on wait list with another dealership for 5 month). Process was smooth, quick and awesome experience. Special thanks to J Hardin for making it happen for me. I love my car. More

The people are very friendly and accommodating especially our sales consultant, Trey Cocus! We’re definitely going back to this dealership when we need a new car! our sales consultant, Trey Cocus! We’re definitely going back to this dealership when we need a new car! More

NOT TO BE TRUSTED. I went to this dealership 12/23/23 and asked for a transmission flush. Next thing I know I am being told that my transmission has to be replaced at a I went to this dealership 12/23/23 and asked for a transmission flush. Next thing I know I am being told that my transmission has to be replaced at a cost of around $10,000! I had a faulty Presure Control Solenoid in my tranmissioin according to the computer. I asked if I could replace the solenoid and the tech said "no it is way inside the tranmission". PROBLEM- I was lied to multiple times in this transaction. I went down the street and it turns out that my transmission was low on fluid! $30 later and I am gone with no error codes. ALSO-the top three reasons for the error code is 1. low fluid, 2, Dirty fluid (why I was there) 3. Bad solenoid (2 hour repair with $300 part). This dealership is very deceitful and can not be trusted on any level. I know this rating won't do much because they are the only Toyota dealer in the area but I would find another place to go, especially for service. At the least they are grossly negligent on all levels or just trying to take advantage like a lot of dealers do these days. More

Excellent experience in the service department in every way - I strongly recommend Heyward Allen service department. Having recently moved to the Athens area, I asked someone for suggestions as to where t way - I strongly recommend Heyward Allen service department. Having recently moved to the Athens area, I asked someone for suggestions as to where to have a tire problem serviced. I was directed to a local "tire business." The work done at that tire business was completely unsatisfactory. So, I took my RAV4 to Heyward Allen where the work was done correctly, and every step of the process was explained. I strongly recommend always having work done at Heyward Allen!! More

Everyone we met was very nice and helpful. Weldon Taylor did a great job explaining everything in detail and spent as much time with us as we needed. Cassandra, that I spoke with when I first Weldon Taylor did a great job explaining everything in detail and spent as much time with us as we needed. Cassandra, that I spoke with when I first called even came and spoke with us and she was very nice. The owner came by also while we was there and offered to help us if we had any questions. More