
Heyward Allen Toyota
Athens, GA
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The ideal car buying experience Every time I have purchased a car in the past, I actually dreaded the experience. Meeting Joe was my good fortune. His friendliness, his exceptional e Every time I have purchased a car in the past, I actually dreaded the experience. Meeting Joe was my good fortune. His friendliness, his exceptional expertise about Toyota cars, and his great listening skills put me at ease immediately. I was only there to look but like a good friend, Joe helped me figure out what I was looking for, and it wasn't the most expensive car on the lot. In fact, when I found it, Joe offered me a deal I could not refuse. I like my new Prius even more because Joe made this experience so enjoyable. Thanks Joe! More
Linda C. The reason I am rating your dealership, Heyward Allen Toyota as a 5-Star is because of 2 reasons, James Locklin and Lisa Edwards. With the help of th The reason I am rating your dealership, Heyward Allen Toyota as a 5-Star is because of 2 reasons, James Locklin and Lisa Edwards. With the help of these 2 employees, my experience at your dealership was far beyond my expectations. James Locklin assisted me with my entire selection and purchase price of my vehicle by working with me entirely through emailing and xxu phone calls. He checked in with me on a consistent basis to make the purchase of my car become a reality. James understood very well the limited time I had in between my professional career and other obligations. He adapted to my time frame and situation and made things happen for me in a way that I never expected. Lisa Edwards took the reins once I arrived and assisted me in the orientation to my newly acquired vehicle. Lisa new my particular vehicle inside out and was able not only to demonstrate all functionality of the vehicle, but took the time to help me set up my blue tooth along with reviewing all functions with me again as I asked questions. Both employees were very courteous and respectful at all times and during the process, their goal was to handle me with efficiency and professionalism throughout my visit at Heyward Allen Toyota. I would like for this organization to really know and understand that these 2 team members should be valued as much as any company can do so. They exemplify what customers need and must have when arriving at your dealership-knowledge about the product, great time management, hassle free experience and courtesy at all times. I would recommend Heyward Allen Toyota in Athens to all my friends, co-workers and anyone I know that is looking not only to purchase a car, but looking for an awesome experience as well! More
Longtime customer I've bought several cars from this dealership and have had them all serviced there. David McCoy got me started with RAV4 cars and I'm hooked! Great ca I've bought several cars from this dealership and have had them all serviced there. David McCoy got me started with RAV4 cars and I'm hooked! Great cars, great deals, great service. More
Thank you SL!!!!!!!! This was my very first new car purchase. I was referred to SL by a friend of mine and after working with him I now know why. I walked in not even expe This was my very first new car purchase. I was referred to SL by a friend of mine and after working with him I now know why. I walked in not even expecting to receive anything but to see what my options were, only to drive away with a brand new car the next day. I was in and out much quicker than expected. SL went above and beyond in making sure that I not only purchased the right vehicle that fit me, but to also ensure that I understood everything from the terms of the paperwork to every little gadget and function on my car. VERY professional, VERY patient, VERY informative, VERY polite, and ON HIS JOB!!!! Brilliant salesman for sure!!!! I can not thank him and Toyota enough for giving me both an awesome car as well as an OUTSTANDING experience!!!!! More
Sheryl is great! I worked with Sheryl on my new car purchase. She was great! She answered every question I had and it was easy to trust her. I'm enjoying my new van I worked with Sheryl on my new car purchase. She was great! She answered every question I had and it was easy to trust her. I'm enjoying my new van for my family. She understood that I had a baby and couldn't make the long trip to Athens. She delivered my vehicle with a smile! I also want to say how much I liked working with July in finance. He was honest and there was no pressure. I would definitely buy another car from them. More
Awesome experience I was treated very well. The whole experience went fantastic Phil was very thorough with all the explanations. Very helpful. I would definitely reco I was treated very well. The whole experience went fantastic Phil was very thorough with all the explanations. Very helpful. I would definitely recommend Phil. More
Curbside delivery 6 ft tall Jamaican Sheryl Mazzeo is the best.We did this transaction from the comfort of our home.No back and forth to the managers, Sheryl gave us th 6 ft tall Jamaican Sheryl Mazzeo is the best.We did this transaction from the comfort of our home.No back and forth to the managers, Sheryl gave us the deal of a lifetime in 1 try.Delivered the mini van to us in Buford. Service with a smile! July, in finance was great More
Geary Mcwhorter Geary was very good brilliant and patient can't be any happier with our decision to come here to purchase a vehicle from him thanks again. Geary was very good brilliant and patient can't be any happier with our decision to come here to purchase a vehicle from him thanks again. More
A very satisfied customer Frank was very thorough going over all the details of the Highlander I was interested in. He reviewed a checklist of all the items that were taken car Frank was very thorough going over all the details of the Highlander I was interested in. He reviewed a checklist of all the items that were taken care of before the vehicle was put on the lot to sell, as well as the car fax report. Before the test drive, Frank realized that the battery was dead and he had to charge it. He promised to have it looked at. When I made the decision to purchase the Highlander, I was informed the next day that a new battery has been installed. At no time did I feel like Frank was pressuring me into buying the vehicle. He answered all the questions I had, which were quite a few. The guy has the patience of a saint !! It was a very enjoyable buying experience. July called me in advance to review the paper work. Everything was covered and again my many questions were answered. He was extremely helpful with the financing. I think he went above and beyond getting my financing worked out. Overall, I left the dealership a Happy Customer.. More
Outstanding Easiest car buying experience I have ever had. Joe was informative and made my daughters first car buying experience simple and pleasant. I would de Easiest car buying experience I have ever had. Joe was informative and made my daughters first car buying experience simple and pleasant. I would definitely buy another car from this dealer. More