Heyward Allen Toyota

Still the best sales representative Purchased a 2004 RAV4 from Tim Jump at this dealership and was thankful he was still there. Just bought my 2015 RAV4 with the same no hassle, care and Purchased a 2004 RAV4 from Tim Jump at this dealership and was thankful he was still there. Just bought my 2015 RAV4 with the same no hassle, care and concern in assisting me get exactly what I wanted. It was a pleasure to do business here again!!! More

Excellent customer service I highly recommend working with David McCoy if you are looking for a courteous and pleasant no nonsense sales person. He quickly assessed our needs an I highly recommend working with David McCoy if you are looking for a courteous and pleasant no nonsense sales person. He quickly assessed our needs and put us in a vehicle that was perfect for us. He handled our trade in very well and made the process painless and easy. I highly recommend Heyward Allen Toyota and David McCoy if you are looking to purchase a new car. More

A great experience of buying So far I have already visited some dealers, but this one is the best one in this area. They wish to talk to you to make the deal and if you are lookin So far I have already visited some dealers, but this one is the best one in this area. They wish to talk to you to make the deal and if you are looking for a deal, don't miss it. More

2 Cars and will be back for more Wonderful and personable dealer. We went in with quotes (from other dealers) for comparable cars and he respected our budget. We only wanted certified Wonderful and personable dealer. We went in with quotes (from other dealers) for comparable cars and he respected our budget. We only wanted certified used and he did not push for us to buy used or anything out of our range. The buying process was a breeze as well. When we were looking for a model car they did not currently have Tim went to auctions and looked for us. Ask for him when you go! More

SL is great! We just bought our 3rd car from SL! He is so helpful, thorough and a pleasure to do business with! I know if I have any questions about my new car at We just bought our 3rd car from SL! He is so helpful, thorough and a pleasure to do business with! I know if I have any questions about my new car at any time I can still call him, even though the sale is over. Thanks again, SL! More

Great team, perfect car! "New Car" wasn't really part of my vocabulary for a variety of reasons: 1) I'm not a big consumer; 2) My budget is tight; 3) I'd prefer to avoid drivi "New Car" wasn't really part of my vocabulary for a variety of reasons: 1) I'm not a big consumer; 2) My budget is tight; 3) I'd prefer to avoid driving altogether (but the US public transpo situation pretty much precludes that option except in a few cities): and finally, but perhaps most significantly, I had been driving a 1986 Toyota Corolla since my dear grandmother gave it to me in 1999, and she died a year later. I was attached to my car for sentimental reasons, compelling ones! S.L. Mitchell and team, however, made it easy to add "new car" to my vocabulary and to drive away in a 2015 Prius C. I honestly would have bet good money that I'd still be driving my grandmother's car today if you'd asked me before I sat down with S.L., but he listened to my perfect car scenario (read "pretty impossible to please or sell"), and then he partnered with me to figure it out. "Partnering" to figure it out vs. "selling me" a car is what made the sale possible and pleasurable. I really love my Prius, and it's perfect for me: ultra low emissions, incredible gas mileage, and a financing option that works. It’s even my preferred color, and the design feeds my nostalgia for my adopted though now too distant Warsaw home. Moreover, once I'd signed on the dotted line, my grandmother's birthday popped up as the date of the first payment. Not sure how S.L. and crew got in touch with her, but I shouldn't be too surprised. S.L. had to be working some magic to get me into a new car, a perfect car, and I trust he can do it for you, too. And once, he does, you can look forward to meeting the service team and to being well cared for by the finance team. Levi Taylor in service was thorough in explaining what to expect going forward, and Cliff Washington in Finance was patient with my many questions and thorough in addressing them. I walked in the door with some brand loyalty to Toyota, but I drove away in a new one because of the way everyone at Heyward Allen treated me and supported me in the big (and necessary!) transition from my grandmother's car to my own. More

Three years later, I feel I was lied to We had a wonderful experience purchasing a Toyota Prius. I would do it again and wrote a positive review when it was done. At the time of purchase, We had a wonderful experience purchasing a Toyota Prius. I would do it again and wrote a positive review when it was done. At the time of purchase, we were offered an extended warrant to 100,000 miles and understood that it included mainenance. We NEVER buy extended warranties, but after calculating the cost of maintenance IN THE PRESENCE of the finance manager, we decided that this would be worth our money. Today, when I called to ask the finance manager whom I should call for additional service coupons, we were told that this was the typical expensive extended warranty, no maintenance included. We would have never spent $2000 on what has been determined by all responsible consumer protection agencies to be junk if we had been corrected as we discussed the only reason we would possibly purchase it. I will buy a Prius again from David. It's a great car and he was most helpful. I will never, ever, ever buy a service warranty from Heyward Allen again and will forever distrust their finance department. More

Long and unpleasant experience My experience was not what I expected. My sale person was preoccupied with other customers. I was told the truck would be there by 9:00 AM; it arrived My experience was not what I expected. My sale person was preoccupied with other customers. I was told the truck would be there by 9:00 AM; it arrived shortly after noon. Even after I was seated with the sale person, she kept getting up and down. She could not make a decision without consulting a higher up who came over and made the comment "I don't know why I'm here." I have dealt with other dealers in the past who treated me like I was the most important person in their life that day. I will not trade with Heyward Allen again, nor will I recommend them. More

We love Heyward Allen Toyota! My wife and I love Heyward Allen Toyota and the great folks there. We just bought our second Toyota from David McCoy at this dealership and we could My wife and I love Heyward Allen Toyota and the great folks there. We just bought our second Toyota from David McCoy at this dealership and we could not be more satisfied with him and Brett Self in the service department. They go the extra mile to make sure their customers are happy with their purchase. There are other Toyota dealerships closer to where we live, but it is worth the drive to us to go to Heyward Allen. We won't hesitate to go back whenever we need to replace or service a vehicle. We highly recommend this Toyota dealership. More