
Heyward Allen Toyota
Athens, GA
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Great Purchase Experience! Initially I contacted Rob regarding the Toyota Yaris hatch, and though they didn't have one in stock at the time, he promptly contacted me the day one Initially I contacted Rob regarding the Toyota Yaris hatch, and though they didn't have one in stock at the time, he promptly contacted me the day one arrived. I went and test drove it, I thought it was alright, but didn't love it and came back about a week later to try the Prius which we ended up purchasing a few days later. I'm very thankful that I was able to work with Rob, he was patient and let me do two test drives on two separate days, which helped with my decision making. When I decided to purchase the Prius we worked out a price before I came in to the dealership and we were in and out of the dealership in about an hour and a half. Rob walked through the manuals with us, explained our Toyota Care program and where to go and helped us sync our phones to the car in addition to showing us all the "tech" features. Another plus...I tried just about every single hatchback on the market, thus I visited just about every dealership in the area, and Heyward Allen Toyota is the ONLY one that has not harassed me with constant emails, calls and text messages. They will have our business forever! Nothing about this dealership feels "sleazy". Highly recommended. More
Great experience all Around! I purchased a 2011 Chevy Cruze on september 11, 2014. I had an excellent sales Experience Larry was very patient and helpful, and very focused on my n I purchased a 2011 Chevy Cruze on september 11, 2014. I had an excellent sales Experience Larry was very patient and helpful, and very focused on my needs and experience. Unlike other dealerships I have been in, he did not pressure me on a particular car. instead, He focused on explaining the features of the cars I test drove rather than on "making the sale" He was very helpful and patient. Overall a very positive sales experience 2 days later. I went in with a service issue. I had some tire whine Frankly, I went in expecting them to say "we can't hear it" I spoke with Herman in the service staff. Not only did he hear, he told me exactly what was causing the issue and put 2 new tires on it for free. That is what I call service! I am loving this car and would definitely recommend Heyward Allen Toyota to others looking for a good car. Excellent job all around!. Also I would like to thank Stephanie in the internet Department as well. She kept calling me back with information on cars in my price range, and was very friendly and helpful. My experience with her is the main reason I chose to go to Heyward Allen, having never been there before. More
Rob Harbison --> Great Service! I arrived minutes prior to closing on a Sat. Rob patiently facilitated the sales process and I was driving away with a new Toyota in an hour. He arr I arrived minutes prior to closing on a Sat. Rob patiently facilitated the sales process and I was driving away with a new Toyota in an hour. He arranged for leather to be installed at a later date and that process was completed within a few short hours. He walked us through the facility, explained all the features on the car, and even programmed my wife's bluetooth! Rob did an exceptional job and I would recommend him to everyone. More
loved the service I recently purchased a new car from Toyota and I was beyond pleased with the service from start to finish, the process was very fast and very well gon I recently purchased a new car from Toyota and I was beyond pleased with the service from start to finish, the process was very fast and very well gone over. I was welcomed by S.L. Mitchell who made sure I left the Toyota place happy. I am very glad I was able to have such wonderful service. I love my car and look forward to doing business with Toyota in the future! More
Maria is Heyward Allen Toyota!!!!! Saturday, July 12, 2014 marks the landmark of my husband and I purchasing our 6th vehicle from Maria!!! We were in the market for another car, small Saturday, July 12, 2014 marks the landmark of my husband and I purchasing our 6th vehicle from Maria!!! We were in the market for another car, small crossover. My husband and I were convinced the Acura RDX fit the bill...until we too a trip to the ATL to test drive. What a horrible experience it turned out to be. I was sold on the RAV 4 Limited, based entirely on research and customer satisfaction reviews. The best part was - getting to navigate this process with Maria! We kept our minds open (still with the Acura on our minds), but ultimately the RAV4 won out. Maria doesn't just "sell you a car", she works harder than any one I know, and does this with such caring and compassion. No hard sell, no haggling, no what-not...just hard work, caring, and knowledge. Thank you Heyward Allen for such a wonderful dealership and most of all for Maria! My opinion is this: Maria is Heyward Allen Toyota! Maria, I adore you and wish you nothing but continued success! XO, Barbara King More
Larry Griffin = excellent sales experience. Just a great professional experience. They were a little weak on Corolla inventory, but the overall selection was great. Larry was a very low pressu Just a great professional experience. They were a little weak on Corolla inventory, but the overall selection was great. Larry was a very low pressure salesman who spent most of his time explaining the features of the vehicles, rather than "trying to make the sale." Although I felt that I knew a great deal about the vehicle, that did not deter Larry from explaining everything about the vehicle and I heard my wife "ooh" and "aah" about a few of the features. Hmmm, I guess even if I "know" everything about a vehicle, my wife might not. More
He is the best simply put. We first met after I traded in my old mini for a prius. David is very good at what he does. He doesn't force you he guides you through it all. He is t We first met after I traded in my old mini for a prius. David is very good at what he does. He doesn't force you he guides you through it all. He is the perfect example of no pressure. We traded our old prius for a used trail 4 runner. It took me a couple days to decide. He's very patient and knows so much. Highly highly recommend him. More
Best car buying experience ever I was given Steve Howard's name and told to give him a call. What a pleasure it was dealing with Steve. He made you feel he had known you for ever. I was given Steve Howard's name and told to give him a call. What a pleasure it was dealing with Steve. He made you feel he had known you for ever. I told him what truck I was looking for and the options I wanted. Steve said he did not have in stock but could find one and he would call me back. Called back that evening said he had found my truck and could have it here in a couple of days. Steve offered me a great price (I had done a lot of researched), no haggling and no pressure. Best car buying experience ever!!! If you need a car or truck give Steve a call. More
Rob Harbison very knowledgeable and professional Rob made the purchase of my new Tacoma very easy and hassle free. Steve Howard (who I originally called) worked with Rob telling him what I wanted an Rob made the purchase of my new Tacoma very easy and hassle free. Steve Howard (who I originally called) worked with Rob telling him what I wanted and they found the right truck in matter of hours. Rob is very knowledgeable on the Tacoma and he worked with me to get the added options I wanted after the truck had arrived. When I picked up the Tacoma, Rob went over all the details of the truck before I left. This is how a car purchase should be done. More
David McCoy made my Toyota buying experience very easy and enjoyable. He helped me order exactly the truck I wanted and was very diligent in following up and communicating with me. I would recommend thi and enjoyable. He helped me order exactly the truck I wanted and was very diligent in following up and communicating with me. I would recommend this dealer and David in particular to anyone wanting to buy a vehicle. More