Heyward Allen Toyota

I had made up my mind that I wanted a 2011 Toyota RAV4 after talking to my friend who is an expert on cars and knows his cars. Decided I wanted to go to Heyward Allen, had never been there before. I was after talking to my friend who is an expert on cars and knows his cars. Decided I wanted to go to Heyward Allen, had never been there before. I was warmly welcomed as I entered and introduced to a very nice salesman. He listened to what I had to say and was not pushy at all. I have never done this before and he made me feel at ease. I was introduced to several different employees and they were warm and friendly. I told Phil what I wanted to look at and he took me right to them, let me drive one. I was so impressed. I had not planned on making a decision that day, but why not - found what I wanted. The feel was right. Phil has been so good about following up with calls and messages on how I was doing and was all going well. I have been traveling since I purchased my Toyota and have not had time to go by and see them, but I am. Yes, I would highly recommend Heyward Allen Toyota and Phil Cross to everyone. More

Scott was excellent to work with and I was very impressed with the friendly staff and clean facility. It was a very pleasant experience for me! with the friendly staff and clean facility. It was a very pleasant experience for me! More

Scott was very helpful to me and my wife in choosing between the Prius and the Camry Hybrid. He pointed out the merits of both and answered all our questions and had us drive both. After we decided o between the Prius and the Camry Hybrid. He pointed out the merits of both and answered all our questions and had us drive both. After we decided on the Camry he was very efficient in getting the paperwork done and getting us processed and out the door. Scott has been available to answer a number of questions that arose afterwards. He is a very personable and likeable guy. I would recommend Scott and Heyward Allen to any of my family or friends. Dan Hagler More

Scott listened to EVERYTHING that I said. Literally the first car HE picked out was the only car I tested and I took it home that night. Everything was so quick and easy! I will highly recommend Scott and first car HE picked out was the only car I tested and I took it home that night. Everything was so quick and easy! I will highly recommend Scott and Heyward Allen! More

Thanks to Scott Lilly and his assistance, I had a great first time buyer experience. He was extremely helpful in finding the best price and worked diligently setting up for our appointment to sign the fin first time buyer experience. He was extremely helpful in finding the best price and worked diligently setting up for our appointment to sign the final paperwork. I would highly recommend Heyward Allen Toyota to anyone looking to purchase their next vehicle. I am extremely pleased with my purchase and hope to have this vehicle for a long time! More

I have always had nothing but great service from Heyward Allen Toyota. Scott Lilly sold me my new 2014 Toyota 4Runner and he was supper friendly and helpful during the process. He was able to get me in the Allen Toyota. Scott Lilly sold me my new 2014 Toyota 4Runner and he was supper friendly and helpful during the process. He was able to get me in the vehicle that I was wanting with the price that I was wanting. Awesome Service! More

I can honestly say that this is the best car buying experience I have ever had. The employees go above and beyond to meet your needs. Phil was extremely knowledgeable about the cars he showed us. It experience I have ever had. The employees go above and beyond to meet your needs. Phil was extremely knowledgeable about the cars he showed us. It was definitely worth the almost 2 hour drive from Henry County! When we are ready to purchase another car we will definitely be going back to Heyward Allen Toyota. More

When my wife and I walked up David met us half way and introduce him self ,then asked what we looking for that we found on autotrader, so showed us the truck .He was answered all our questions about truck introduce him self ,then asked what we looking for that we found on autotrader, so showed us the truck .He was answered all our questions about truck,didn`t have to ask anyone. we bargain on price ,he keep it plain and simple,so wwe brought the truck. More

This is the 3rd vehicle I've bought from David McCoy and I think he does a great job and makes the experience pretty painless. I think Heyward Allen is excellent in their customer service, both in the and I think he does a great job and makes the experience pretty painless. I think Heyward Allen is excellent in their customer service, both in the service department, and sales. Everyone is very friendly and helpful, and efficient. It's really a great team they have working there. More

Overall, we had a very good experience buying a new car from Heyward Allen and working with David McCoy. He was very friendly and helpful. He took the time to listen to all the details of what we wanted from Heyward Allen and working with David McCoy. He was very friendly and helpful. He took the time to listen to all the details of what we wanted and he helped us to get the price we were hoping for as well. This is the second time we have bought a Toyota with David. Some of the other staff that we met there were not as helpful or friendly as he was. We also had to send our car out (after purchase) to get the windows tinted and it was not returned to us the next day as promised so we had to wait an extra day without our car. Fairly minor negatives but this is why it wasn't the "perfect" experience for us. More