Heyward Allen Toyota

My review is based on the sales person customer service and not the dealership as a hold. Sam Rivera was an excellent sales person, he let me look as I wanted without pestering me (most sales persons ar and not the dealership as a hold. Sam Rivera was an excellent sales person, he let me look as I wanted without pestering me (most sales persons are vultures to find fresh carcasses). He was available when I had any question or concerns about a vehicle. Car buying experience is not enjoyable, but he made it as easy as possible. Mr. Rivera is committed to providing customers total satisfaction. Every time. It would be nice to have the General and/or Sales Managers on site personally greet every customer to thank them and to ensure overall customer satisfaction. Only suggestion is for managers to shorten up the final paper work process. More

We really enjoyed working with Tim Jump at Heyward Allen Toyota to purchase our new Toyota Highlander. Tim went above and beyond to help us find the exact car that we wanted. He was available to answer al Toyota to purchase our new Toyota Highlander. Tim went above and beyond to help us find the exact car that we wanted. He was available to answer all of our questions and was very responsive to emails and phone calls throughout the process. We drove to Heyward Allen Toyota from Nashville, TN to buy our car because our experience with Tim and this dealership in Athens, GA was far superior to our experience with the dealerships in Nashville. When we picked up our car from the dealership, the process was seamless and Tim spent a great deal of time ensuring that we understood how to operate the different technical features on the car. We really appreciated this effort. More

Great Dealership! First time I have been treated with respect from a car dealer. Charles Kennedy went out of his way to make us satisfied customers. Bob Baker, Gainesville,Ga. respect from a car dealer. Charles Kennedy went out of his way to make us satisfied customers. Bob Baker, Gainesville,Ga. More

My salesman was wonderful. He knew what he was talking about. James is very friendly and treated me my husband and myself with lot of respect; not like someone that he's making money off. Also, he tr about. James is very friendly and treated me my husband and myself with lot of respect; not like someone that he's making money off. Also, he try his best to speed up the purchasing pace, especially filling and signing all those paperwork! once again, James is a wonderful sales person.THANKS!! Keep up the good work. More

Exceptional service on the part of James Childs. He was very helpful and made us feel very comfortable during the entire purchasing experience. It was a pleasure dealing with such a fine sales executive. O very helpful and made us feel very comfortable during the entire purchasing experience. It was a pleasure dealing with such a fine sales executive. Other personnel, including the manager, were also very helpful. More

It was a pleasure working with Chris, Cliff, and Eli. Eli not only provided info on the car of my inquiry, but also suggested another vehicle for consideration. I bought that car! When we visited the dealers not only provided info on the car of my inquiry, but also suggested another vehicle for consideration. I bought that car! When we visited the dealership to test drive the car, we were cheerfully greeted at the door and Eli met us and introduced us to Chris, our salesperson. Chris was very pleasant and took care to point our particular features of the car before we began the test drive. Afterwords she assisted us with paperwork, along with Cliff who is responsible for me purchasing the extended warranty which I had not even considered! I am glad I did! We were not pressured to make a purchase (even though it was Nov 29!) and I really appreciate that. We drove 50 miles from Atlanta and the staff at Heyward Allen made the trip very worthwhile! More

A very pleasant experience. There was not the usual experience with the big mega car dealerships. Everyone was friendly and helpful. The product that Toyota has with their Prius is superior to all othe experience with the big mega car dealerships. Everyone was friendly and helpful. The product that Toyota has with their Prius is superior to all others. More

Great experience and easy to deal with. I would definitely recommend this dealership and would recommend David McCoy as the person to work with. Over all it was exceptional. definitely recommend this dealership and would recommend David McCoy as the person to work with. Over all it was exceptional. More

I was totally pleased with the new car purchase experience at Heyward Allen. We drove several cars, decided to wait for the Prius V to come out, Sam Rivera kept us informed on the progress and ava experience at Heyward Allen. We drove several cars, decided to wait for the Prius V to come out, Sam Rivera kept us informed on the progress and availability without nagging, and got us in a new car that was exactly what we wanted quickly after they came out. First Rate Service. More

I visited this dealership about 6 months prior to my actual purchase. I liked the sales person that I dealt with but I was not in a position to buy yet. When I was ready to get my new car I went back actual purchase. I liked the sales person that I dealt with but I was not in a position to buy yet. When I was ready to get my new car I went back to the dealership and asked specifically for Marcus because I had a good experience with him. He didnt try to sell me something I didn't want. He stood back and let me pick the car I wanted without trying to "upsell". I really hate buying cars - so much so that I had a massive headache and I was literally about to throw up. Marcus got me through it with a good price. In fact, some of the other sales staff talked to me a little about my fears. I had an extremely positive experience and I would buy another car from that dealership with no hesitation. More