Heyward Allen Toyota

My provider Kevin did a great job keeping me updated throughout the entire process today. I appreciated the way that he explained all of the work done on my vehicle. throughout the entire process today. I appreciated the way that he explained all of the work done on my vehicle. More

I've been dealing with Heywood Allen for over 10 years. I recently traded my old Camry for a new model. My salesman was S.L. Mitchell. In my opinion, he is the best of the best! He is not only professi I recently traded my old Camry for a new model. My salesman was S.L. Mitchell. In my opinion, he is the best of the best! He is not only professional, he has a friendly attitude and makes me feel welcome every time I'm in the dealership. His straight-forward approach makes it easy to understand the details and he will get any vehicle extras you want. I highly recommend this Heyward Allen for any vehicle purchase. Just be sure to see S.L. More

Check engine light scare caused me to call Heyward Allen Toyota Service. They responded with an immediate appointment. Service Rep, John Lee met me on arrival and after a short time I received good news and Toyota Service. They responded with an immediate appointment. Service Rep, John Lee met me on arrival and after a short time I received good news and I departed a happy satisfied customer. Thank Thank You. Joe Sasso, Toyota owner. More

It was a wonderful experience to buy my car from Toyota and mainly from SL. Mitchell, from whom I have bought 4 Toyotas now a.nd each experience has been better than the last—SL is a delightful human be and mainly from SL. Mitchell, from whom I have bought 4 Toyotas now a.nd each experience has been better than the last—SL is a delightful human being and knows just how to guide you through the process!!!many thanks to him and the other employees who helped me buy my lovely Camry 2025 automobile!!!! More

The entire staff at Hayward Allen was wonderful. Phil Cross, our sales agent, was phenomenal. He was extremely thorough, patient, and answered all of our questions. Thank for a great experience! Phil Cross, our sales agent, was phenomenal. He was extremely thorough, patient, and answered all of our questions. Thank for a great experience! I am truly loving my new Corolla! More

They are very professional and they honor their commitments. They made the buying process very easy and pleasant. Weldon Taylor spend considerable time with us to explain the features and operation commitments. They made the buying process very easy and pleasant. Weldon Taylor spend considerable time with us to explain the features and operation of the new vehicle and show us around the dealership. More

Excellent interactions start to finish. Never found the exact vehicle that we wanted (color, options, etc.), but we found something close and within our price range. Never found the exact vehicle that we wanted (color, options, etc.), but we found something close and within our price range. More

Rico Mack was my service manager when I recently took my 2020 Highlander in for service. He was attentive, courteous and other good adjective I can think of. I accidentally left some coupons that would de 2020 Highlander in for service. He was attentive, courteous and other good adjective I can think of. I accidentally left some coupons that would defray future service costs at his work station and texted me to let me know he would hold them for me until I could get by to pick them up. He's my going to be my go-to guy at future service visits. More

Phil did a great job of representing the dealership. He was very knowledgeable, thorough, and responsive He was very knowledgeable, thorough, and responsive More

I was told my wiper blades needed immediate attention. It stated on the multi-point inspection that the front wiper blades and back wiper blades failed. The estimate to replace just the front was $39.98. It stated on the multi-point inspection that the front wiper blades and back wiper blades failed. The estimate to replace just the front was $39.98. I refused this because I just had new wiper blades installed on the front and back. I questioned the service technician at the checkout counter and he stated the wiper blades failed and were recommended to be replaced because of my mileage. WHAT. This is ridiculous. Heyward Allen Toyota in Athens Service Department is scamming people. Telling their customers they need things replaced that they don't. Now I'm wondering if the filters they replaced for me actually needed to be replaced. My trust in this service department is gone. More