Heyward Allen Toyota

My experience with Heyward Allen was excellent! I wanted to purchase a very specific vehicle and they did not have it on their lot. Kelvin worked really hard to locate the model I wanted and handl I wanted to purchase a very specific vehicle and they did not have it on their lot. Kelvin worked really hard to locate the model I wanted and handled every detail of getting it to Athens for me. Trey was very helpful with the purchase process. We loved working with him! July made the finance portion quick and found us the best possible options for our budget. I will always head to Heyward Allen first when it's time to purchase a vehicle or when I need my car serviced! More

I would not recommend having your vehicle serviced here. I have been having my car serviced here for 6 years as a loyal customer. I took my 2012 Toyota Highlander in two weeks ago due to check engine light I have been having my car serviced here for 6 years as a loyal customer. I took my 2012 Toyota Highlander in two weeks ago due to check engine light being on. I was charged $288 for a diagnostic check and new spark plugs. After leaving the dealership the check engine light came back on. I called and was told to bring it back in. I took more time out of my day to bring it back. I was told at that visit that the plugs and coil packs were fine, and they could not find the problem. The next day I drove my family to Tybee Island and the driving conditions were even worse. When I got back, I tried to get it seen about immediately and was told they were slammed and could not see me immediately. I scheduled an appointment to have it checked out a 3rd time and was told I needed a new engine that would cost $8000-$10000. I asked to be reimbursed for the $288 repair that did not fix the issue since it wasn't the actual cause of the problem. I was told by an Assistant Service Manager they would not compensate me for the repair. If you are searching for reviews of their service, do not rely on FB or Google reviews. Please go to the BBB to see the complaints and ratings there. I sincerely hope this review prevents others from wasting their time and money at this dealership service center. I thought that after 6 years of being a loyal customer I would have been treated more fairly. More

Excellent customer service! Larry Griffin is a Top Notch salesman. July made us feel part of the Toyota family. Larry Griffin is a Top Notch salesman. July made us feel part of the Toyota family. More

The whole team was awesome starting with Jeff Tallent finding me the 2023 redesigned Prius Limited ad not adding market price adjustments to the MSRP. July in the Finance department getting me the best finding me the 2023 redesigned Prius Limited ad not adding market price adjustments to the MSRP. July in the Finance department getting me the best rates and warranty and the sales person was awesome More

I was very pleased with my experience with Haywood Allen. Chris our salesman wss extremely helpful and patient There was no pressure or fast talk. Luckily fir me the car that i wanted was on the lot. Addin Chris our salesman wss extremely helpful and patient There was no pressure or fast talk. Luckily fir me the car that i wanted was on the lot. Adding leather seats and lane change indicators was a quick process. I love my new Corolla hybrid. I am telling everyone what a great car i have and what a great car buying experience i had. More

Thoroughly checked out my vehicle for areas of my concern. Kept me informed about progress. concern. Kept me informed about progress. More

Phil Cross is the best salesman I have ever dealt with and I’m 73 years old. He really cares and explains everything. and I’m 73 years old. He really cares and explains everything. More

It took longer than anticipated, trying to entertain 3 kiddos. However great service. Thanks. Johnetta Barnett kiddos. However great service. Thanks. Johnetta Barnett More

Fast service. Everything thoroughly explained. Friendly service staff and clean facility. I highly recommend Heyward Allen toyota both for service and for purch Everything thoroughly explained. Friendly service staff and clean facility. I highly recommend Heyward Allen toyota both for service and for purchasing vehickes. More

Great service and very fast! They have so many nice people there! recommend them always! They have so many nice people there! recommend them always! More