Heyward Allen Toyota

Just bought a new 2022 Toyota Camry and my car is everything I wanted it to be plus some! Being happy with this new car is not surprising as Toyota delivers a highly reliable and affordable vehicle. everything I wanted it to be plus some! Being happy with this new car is not surprising as Toyota delivers a highly reliable and affordable vehicle. However, dealing with the more stressful parts of buying a vehicle became easy with Larry Griffin at Heyward Allen Toyota. Larry has a thorough knowledge of all Toyota products and makes the whole process less stressful and more enjoyable. Anytime I had a question or needed help, Larry was always attentive to my needs and provided excellent customer service. I highly recommend Larry Griffin at Heyward Allen Toyota for all your vehicle needs! I will be returning to Larry and Heyward Allen Toyota for my next vehicle purchase along with my current vehicle needs. More

Long waiting time for service. Maintenance Department extremely busy. Service appointment was scheduled for 10:15 am and maintenance plus transmission fluid replacement was not com Maintenance Department extremely busy. Service appointment was scheduled for 10:15 am and maintenance plus transmission fluid replacement was not completed until 3:30 pm. My suggestion is to provide customers with projected time of completion during initial check-in. That way customers can use the very convenient shuttle service to avoid sitting for long periods in waiting areas if service times exceed average projections. More

outstanding experience Chris was professional and respected our time. Price was great considering the market conditions. thank you respected our time. Price was great considering the market conditions. thank you More

Kris Pegram is an Outstanding professional courteous honest and efficient salesman! Kris was very patient and thorough and helped us choose the vehicle that best suited our needs and lifestyle. The de honest and efficient salesman! Kris was very patient and thorough and helped us choose the vehicle that best suited our needs and lifestyle. The dealership is also very well managed and clean with many nice amenities. John Choe supported Kris and our decisions and helped make it an easy choice with a very pleasant experience. Judy Zavala also provided great financial advice and support. Overall outstanding experience with great professional and courteous support which earns my top recommendations! More

Best service in the area, have good people. Good, srvice, exelente area. There was quick. Good, srvice, exelente area. There was quick. More

I had a highlander and I thought I had problems with it so I traded but I really didn’t I just didn’t understand the new system of it. So I traded and got a Rava and SL told me I would not like it and he w so I traded but I really didn’t I just didn’t understand the new system of it. So I traded and got a Rava and SL told me I would not like it and he was correct so I got another highlander and at 3,000 mile needed a new engine. They gave me ga car to drive but stupid me couldn’t wait a little longer for a highlander to come in. They had a 4 runner in stock and I decided to purchase it . I don’t understand all the in and out about trading. I am old and I have had 4Runner 6,300miles so I decided to see about trading they had a new highlander and stupid me traded and lost a lot. I traded a 4 runner limited for a xl highlander and paid extra to get leather seats. So I went from top to bottom and I feel so stupid that I owe more know than I did for the first highlander and when trading for the 4 runner I paid $8000 down. All I can say is I am stupid but I like SL and Cliff. I did this in less than a year ..if I had had my brother that pass away last year I would have never been so stupid. More

The battery on our Prius died today. We called Heyward Allen to decipher all the messages that were flashing on the dash display. Brett gave us instructions on what to do and told us t We called Heyward Allen to decipher all the messages that were flashing on the dash display. Brett gave us instructions on what to do and told us to get the car in as soon as we could. We finally got the car running around 3:00 and drove it to the shop. The service area was quite busy, but our car was fixed and ready for us by 5:30. We were extremely pleased with this excellent service. More

Stopped to make appt for warranty work. Was told I had to call for appt. walked out to truck and made appt by phone. Went back in to see if they had the part. Was told they couldn’t loo Was told I had to call for appt. walked out to truck and made appt by phone. Went back in to see if they had the part. Was told they couldn’t look until I came in for appt. Appt was today. 2 hours after truck taken into shop was told they don’t have part and make another appt for later after they get part. I live 75 minutes from Athens. 3 trips for what they tell me is 35 minutes work to repair. Need a better system. Especially with $3.80 gas. More

I had a good experience buying a Toyota Tundra that I think I am going to love. The wait was long through no fault of the dealership. My salesman kept me informed as we navigated through Covid slow downs think I am going to love. The wait was long through no fault of the dealership. My salesman kept me informed as we navigated through Covid slow downs & computer chip shortages. Finally! Great truck arrived! More