
Heyward Allen Toyota
Athens, GA
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Heyward Allen Toyota is friendly, well organized and very helpful when comes to vehicle service. I was taken in exactly at my appointed time, the service agent carefully explained what needed to be don, th helpful when comes to vehicle service. I was taken in exactly at my appointed time, the service agent carefully explained what needed to be don, the cost and time required. More
Had an appointment at 9 am for 15,000 mile check up took 2 hours 20 minutes before car was completed. At 11 had. To ask what was taking so long. Lady went to check finally came back and said keys on service 2 hours 20 minutes before car was completed. At 11 had. To ask what was taking so long. Lady went to check finally came back and said keys on service person desk and would be right with me. Toyoto did take 50% ohh my bill for the delay which I appreciated. More
They on top of their game. . Excellent reception and the willingness to get you sorted and on yr way….Kevin exceptional person and proficient. So is Shelley. The best service I . Excellent reception and the willingness to get you sorted and on yr way….Kevin exceptional person and proficient. So is Shelley. The best service I had in years…accommodated my requirements with aplomb Tx More
The dealership had a warm and friendly atmosphere. Different members of the sales team routinely struck up conversations with me on each of my visits. My Sales Professional, JR, was a pleasure to wo Different members of the sales team routinely struck up conversations with me on each of my visits. My Sales Professional, JR, was a pleasure to work with. He was very unassuming and down-to-earth. I never felt any pressure, and he was generous with his time—even offering to come in on his day off! He has a wealth of product knowledge, and if he didn’t know something, he’d find out or put me in touch with someone who did. July, the Finance Guru, was the antithesis of the typical! Again, no pressure—just informative and helpful with clear and concise data, strategy, and financial wisdom. I left his office with all my questions answered, and a feeling of confidence and satisfaction with my purchase. My brand-new Toyota RAV4 Hybrid SE is the bomb! And, I’m certain that the dealer-installed “Pulse” blinking brake light system saved me from being rear-ended in a quick-stop situation—just 2 days after my purchase. I’m extremely satisfied with my total experience. I would highly recommend Toyota, Heyward Allen’s dealership, and specifically J.R., and July! More