
Heyward Allen Toyota
Athens, GA
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I really like Heyward Allen, but I was unhappy to learn that the oil change prices have gone up significantly this year (up to $85-95 per) along with an ADDITIONAL $25 fee to dispose of the oil and filter? that the oil change prices have gone up significantly this year (up to $85-95 per) along with an ADDITIONAL $25 fee to dispose of the oil and filter?! I called to ask about this fee (which was not explained in the text message to accept) and found out that this is a standard fee for them. So, this means that a regular oil change is now over $100 each visit! Unacceptable. The first little sheet they handed me upon arrival which showed their prices compared to Pep Boys and another business was also misleading. I will re-think my regular service if we have, seemingly, gone back to the sad old days of dealership rip-off's. More
Courteous staff and very prompt service. The process was explained to me and carried out exactly as they said. Service done in less than an hour. explained to me and carried out exactly as they said. Service done in less than an hour. More
I left my car for repair, and usually keep rubber mats in my car . When I was picking up my car . The driver mat was removed and thrown in the back of my seat . The check out paperwork stated „we had to remo my car . When I was picking up my car . The driver mat was removed and thrown in the back of my seat . The check out paperwork stated „we had to remove the mat because of Toyota safety issues . I ask Toyota to do an oil change and a recall on my car . I didn’t ask for there personal opinion or judgement on safety issue . I also did not ask to place a dirty mat in a back of my car when it’s raining. Ridiculous More