
Heyward Allen Toyota
Athens, GA
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Just overall a great dealership to do business with. All staff are just super people. They are great communicators and everyone there does great work. Also, they explain their work and pricing in detail mak staff are just super people. They are great communicators and everyone there does great work. Also, they explain their work and pricing in detail make sure you are completely satisfied before leaving their business. More
Phil Cross and Zach Henderson were excellent sales personnel. They worked diligently to find the car I was looking for (we’re still in the COVID supply shortage) and gave me daily updates while we wer personnel. They worked diligently to find the car I was looking for (we’re still in the COVID supply shortage) and gave me daily updates while we were waiting for the car’s delivery to the dealer. Once the car arrived, Phil patiently walked me through every feature of the vehicle. While signing paperwork, Steve Middlebrooks stopped by and thanked us for our purchase and future patronage. Even Jeff in the Parts department was friendly and helpful, going the extra mile to install the new car mats I purchased. Every person we interacted with proved this is a quality dealership. More
No long wait. People friendly and helpful. Will continue getting car serviced there. Been doing this for years. Keep up good work and service. continue getting car serviced there. Been doing this for years. Keep up good work and service. More
My sales consultant, Weldon Taylor, was knowledgeable, informative and helpful. He went above and beyond to be sure I was satisfied & I drove away in dream vehicle in record time. Everyone at the dealersh informative and helpful. He went above and beyond to be sure I was satisfied & I drove away in dream vehicle in record time. Everyone at the dealership was very friendly & pleasant. More
I really like Heyward Allen, but I was unhappy to learn that the oil change prices have gone up significantly this year (up to $85-95 per) along with an ADDITIONAL $25 fee to dispose of the oil and filter? that the oil change prices have gone up significantly this year (up to $85-95 per) along with an ADDITIONAL $25 fee to dispose of the oil and filter?! I called to ask about this fee (which was not explained in the text message to accept) and found out that this is a standard fee for them. So, this means that a regular oil change is now over $100 each visit! Unacceptable. The first little sheet they handed me upon arrival which showed their prices compared to Pep Boys and another business was also misleading. I will re-think my regular service if we have, seemingly, gone back to the sad old days of dealership rip-off's. More