
Heyward Allen Toyota
Athens, GA
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GREAT EXPIERENCE!! THIS IS THE 5TH VEHICLE THAT WE HAVE PURCHASED FOR PHIL CROSS AND THE EXCELLENT SALES TEAM AT HEYWARD ALLEN TOYOTA. HE IS REALLY THE BEST AND TRIES VERY HARD TO MAKE YOUR EXPERIENCE EAS PURCHASED FOR PHIL CROSS AND THE EXCELLENT SALES TEAM AT HEYWARD ALLEN TOYOTA. HE IS REALLY THE BEST AND TRIES VERY HARD TO MAKE YOUR EXPERIENCE EASY AND PLEASANT. WE WILL ALWAYS GO TO THIS FINE DEALERSHIP FOR ALL OUR TOYOTA NEEDS, THANKS FOR SERVICE. More
Our car buying experience at Heyward Allen was great from start to finish. First of all, the staff is wonderful, very friendly, courteous, and professional. Samantha Fulford, who we met initially via email, start to finish. First of all, the staff is wonderful, very friendly, courteous, and professional. Samantha Fulford, who we met initially via email, put us in contact with our sales associate, Phil Cross. Phil discussed with us all of the option packages of the car we were interested in, the Highlander. Once we we had decided on the particular model, Phil quickly found one for us in the delivery pipeline. We then discussed the trade-in value of our car, and Phil gave us a very fair offer. Finally we agreed upon a financing package, and Phil said he would call us as soon as the car arrived. We were pleasantly surprised when the car arrived much sooner than expected. At the dealership, Phil went over in great detail all of the car’s features. We then met with July Zavala to discuss financing options and extra protection for our new car, which went really well. We love our new Highlander and look forward to working with Heyward Allen in the future. More
Great friendly service! I was a “ walk-in “ and received rapid, quality, and courteous service as alway. Thanks; I will return when service is needed in the future rapid, quality, and courteous service as alway. Thanks; I will return when service is needed in the future More
Here’s why I don’t take my car to Heyward Allen Toyota. After getting a factory recall notice, I made an appointment for the service. I got no less than 5 reminder emails, texts, and live phone calls to in After getting a factory recall notice, I made an appointment for the service. I got no less than 5 reminder emails, texts, and live phone calls to insure that I didn’t miss the appointment. Check in was unnecessarily delayed. 40 hours later I had not heard from them, so early the next morning I called. Was put on hold twice. Finally their representative said the car was ready (yesterday). You would have thought they could have emailed, texted, or called sooner. My local tire dealer provides a much higher level of customer service at better prices. More
The staff members at Heyward Allen Toyota are most courteous and eager to assist. In 2003, I purchased an automobile from Larry Paul, Sales Consultant, whom I recently contacted regarding the purchas courteous and eager to assist. In 2003, I purchased an automobile from Larry Paul, Sales Consultant, whom I recently contacted regarding the purchase of a Camry. He graciously referred me to S. L. Mitchell, III, PROS Certified Sales Consultant, who provided excellent service in my selection of the Camry LE which is perfect for me. Mr. Mitchell was most informative in explaining the detailed features of the car, as well as the service contract and warranty. He introduced me to Levi Taylor, PROS Certified Assistant Service Manager, who was most friendly, and explained the car-servicing process in detail. My experience at Heyward Allen Toyota was notably pleasant, and I will definitely recommend this dealership to friends and family members. More
The staff was informative helpful courteous and efficient They accommodated me with needed service even though I was a walk-in Thank you very much They accommodated me with needed service even though I was a walk-in Thank you very much More
Very nice hospitable staff. Tracey and Kelvin in sales, they were wonderful. Tracey went above and beyond to get me the car I wanted. Great experience!!! sales, they were wonderful. Tracey went above and beyond to get me the car I wanted. Great experience!!! More
The sales associate Tracie Smith was very Hospitable. I received excellent service. I’m very very happy with my new car purchase at Toyota of Athens. received excellent service. I’m very very happy with my new car purchase at Toyota of Athens. More
My first time visiting this dealership for an airbag replacement due to recall. Signage was clear and the process was straightforward and done in a timely fashion. Friendly staff as well! replacement due to recall. Signage was clear and the process was straightforward and done in a timely fashion. Friendly staff as well! More
Tracie Smith was excellent! It took us a while to find what we were looking for but we left very pleased and I absolutely would refer Heyward Allen Toyota to all my friends and family! what we were looking for but we left very pleased and I absolutely would refer Heyward Allen Toyota to all my friends and family! More