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Heyward Allen Toyota

Athens, GA

4.8
2,410 Reviews

2910 Atlanta Hwy

Athens, GA

30606

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Showing 2,410 reviews

June 05, 2021

GREAT EXPIERENCE!! THIS IS THE 5TH VEHICLE THAT WE HAVE PURCHASED FOR PHIL CROSS AND THE EXCELLENT SALES TEAM AT HEYWARD ALLEN TOYOTA. HE IS REALLY THE BEST AND TRIES VERY HARD TO MAKE YOUR EXPERIENCE EAS More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULY, Phil Cross
June 05, 2021

Our car buying experience at Heyward Allen was great from start to finish. First of all, the staff is wonderful, very friendly, courteous, and professional. Samantha Fulford, who we met initially via email, More

by LalaB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Cross, July Zavala, Sam Fulford
June 03, 2021

Great friendly service! I was a “ walk-in “ and received rapid, quality, and courteous service as alway. Thanks; I will return when service is needed in the future More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Trapanese
June 02, 2021

Here’s why I don’t take my car to Heyward Allen Toyota. After getting a factory recall notice, I made an appointment for the service. I got no less than 5 reminder emails, texts, and live phone calls to in More

by Sjenkins
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Doe
Jun 14, 2021 -

Heyward Allen Toyota responded

Good morning Mrs. Jenkins, thank you for taking the time to write a review. You should have absolutely been made aware that your vehicle was ready a day earlier. I do apologize that you were not updated of the vehicles completion. We will be using this as a learning opportunity with our staff and do appreciate you letting us know so that we can have the opportunity to improve.

June 01, 2021

The staff members at Heyward Allen Toyota are most courteous and eager to assist. In 2003, I purchased an automobile from Larry Paul, Sales Consultant, whom I recently contacted regarding the purchas More

by tbone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S.L. Mitchell, Cliff Washington, Levi Taylor
May 28, 2021

The staff was informative helpful courteous and efficient They accommodated me with needed service even though I was a walk-in Thank you very much More

by Mother_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Swanson
May 26, 2021

Very nice hospitable staff. Tracey and Kelvin in sales, they were wonderful. Tracey went above and beyond to get me the car I wanted. Great experience!!! More

by Tee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey in sales made it an awesome experience !!! I Love my new car!!!, Cari Heinz, Kelvin Lee, Cassandra Stephens
May 26, 2021 -

Tee responded

Excellent service!!!

May 26, 2021

The sales associate Tracie Smith was very Hospitable. I received excellent service. I’m very very happy with my new car purchase at Toyota of Athens. More

by Tee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Smith, Kelvin Lee
May 25, 2021

My first time visiting this dealership for an airbag replacement due to recall. Signage was clear and the process was straightforward and done in a timely fashion. Friendly staff as well! More

by Jeremyburt172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Senderhauf
May 25, 2021

Tracie Smith was excellent! It took us a while to find what we were looking for but we left very pleased and I absolutely would refer Heyward Allen Toyota to all my friends and family! More

by Mtessmoore92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Smith, July Zavala
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