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Heyward Allen Toyota
Athens, GA
2,415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 03, 2021
Tyler was very knowledgeable and professional. He was a joy to work with. A friend told us about Hayward Allen Toyota in Athens. So glad we bought from them. joy to work with. A friend told us about Hayward Allen Toyota in Athens. So glad we bought from them. More
by linda.shaw123
Employees Worked With
Cliff Washington, Tyler Moncrief
February 03, 2021
Phil cross . had a excellent experience he help me with everything I need To know about the car That I wanted.thank y’all so much everything I need To know about the car That I wanted.thank y’all so much More
by Cartherndeborah25@gmail.com
Employees Worked With
Phil Cross, Mario Gutierrez
February 03, 2021
While I have seen some negative reviews for Heyward Allen, they do not reflect my experience with the dealership at all. My dealings with Tyler and John were a pleasure. They found the vehicle I was lo Allen, they do not reflect my experience with the dealership at all. My dealings with Tyler and John were a pleasure. They found the vehicle I was looking for for the price I wanted to pay and had it onsite, ready for pickup the same afternoon. No other dealers seemed to take me seriously during my internet inquiries. Their price was almost 10% under what I had been quote by another dealer for the same exact vehicle. Can't argue with that! More
by jonpo
Employees Worked With
July Zavala, Tyler Moncrief, John Choe
February 01, 2021
5 Star customer care. Mark in Service is excellent. I will be back in 5K miles when due for next service. I am pleased to find this Toyota dealership in Athens, GA. will be back in 5K miles when due for next service. I am pleased to find this Toyota dealership in Athens, GA. More
by Therese
Employees Worked With
Mark Swanson
February 01, 2021
They treated me well. Chris was quick, courteous, friendly and professional. I would do business Heyward Allen again. Their follow up has been great. Would recommend them to a friend. friendly and professional. I would do business Heyward Allen again. Their follow up has been great. Would recommend them to a friend. More
by fredb
Employees Worked With
Chris Maughon
February 01, 2021
Extremely friendly employees. I have been here multiple times and the service is always quick, correct, with very friendly and knowledgeable staff. I will always take my car here :) times and the service is always quick, correct, with very friendly and knowledgeable staff. I will always take my car here :) More
by wemo
Employees Worked With
Kevin Senderhauf
February 01, 2021
Phil was great at expediting our purchase with ease! He worked with me online and provided outstanding customer service which allowed us to be able to choose the vehicle of our choice with out any issues! worked with me online and provided outstanding customer service which allowed us to be able to choose the vehicle of our choice with out any issues! He made sure all our needs were meet ! Would definitely do business with Toyota as long as I can work with Phil! Between Phil and Mario my experience was outstanding ! Great customer service! More
by Nancy
Employees Worked With
Phil Cross, Mario Gutierrez, Zach Henderson
January 31, 2021
This was the Best dealership experience ever. Our sales person Tyler was very knowledgeable and efficient. He is a most valuable asset to this dealership. person Tyler was very knowledgeable and efficient. He is a most valuable asset to this dealership. More
by Leeashaw
Employees Worked With
Cliff Washington, Tyler Moncrief
January 31, 2021
Great customer service. They were booked with appointments but accepted me as a walk-in, scheduled a shuttle to allow me to make good use of the wait time and finished in record time. appointments but accepted me as a walk-in, scheduled a shuttle to allow me to make good use of the wait time and finished in record time. More
by LadyDi
Employees Worked With
Natalie and Liz (Cashiers), Thomas Yarri
January 31, 2021
The Heyward Allen Toyota Service Dept keeps puzzling me almost every time I visit. The latest was for new tires, safety recall on some software and 125K service. So I scheduled this online which they hav almost every time I visit. The latest was for new tires, safety recall on some software and 125K service. So I scheduled this online which they have been pushing for years now, but when I show up with my printed quote the service rep Brian says he’s never seen a quote that looks like mine. Let’s add that to things we never say out loud to a customer. The dealership ignored what I entered online and decided to add a service I did not ask for and kindly had that all ready to go in the new quote. When I returned to pick up my car the invoice had no mention of the safety recall being serviced or the 125K service that I requested. Sure, 125K with new tires is only a look over and topping off the fluids but when you don’t include that on the ticket then what am I to think? Did you or did you not do it. Heyward Allen Service Dept some days your good but this day you were not. It only takes a few of these experiences to make me change what I drive. You guys are better than this. More
by Seymour Goode
Employees Worked With
Bryan Aust
