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Hi-Line Autohaus

Charlotte , NC

4.8
595 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 595 reviews

October 04, 2018

Awesome My car buying experience was horrible until I lucked out and found Joe at Hi-Line. It was a breeze from there and we are so happy with the car we purc More

by Brooklyn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scarpino
October 01, 2018

Great deslership Tony has been great. Bought 2 cars from him in 3 months. Both times, took my trade in with ease. Will do it again again and again. More

by Ray1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Cornwell
September 30, 2018

Dishonesty without reason I was an enthused customer ready to purchase a car with my own financing. The sales guy Tony Byrd asked that I sign a paper to send over to my bank. T More

by Foustmont
Price
Recommend Dealer
No
Employees Worked With
Tony Byrd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Robinson
Nov 01, 2018 -

Hi-Line Autohaus responded

Thank you for taking time to provide valuable feedback! It is our number 1 goal to provide the best possible customer experience to each and everyone of our clients! Obviously we failed in your case and would like to sincerely apologize. We would also like to assure you that the privacy of our customers are our top priority and we will not proceed with submitting an application without authorization. We are glad that you were able to find a vehicle at a different dealership. Thank you for the opportunity.

September 29, 2018

True to marketing My experience was awesome, the team worked together to make my experience easy. I spent a short time after driving from Blythewood to make the purchas More

by Yolanda B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Robinson, Joe Scarpino
September 28, 2018

Right way to sell cars No sales pressure, except car may be sold when you come back. If you are serious about buying, this is your place. No BS, it is what it is. Great cars More

by Retired1
Recommend Dealer
Yes
Employees Worked With
Rob Cornwell, Erick Cover
September 27, 2018

Nice experience! Asheesh was professional and curteous. I am pleased with my experience and highly recommend this dealership. They offer vehicles that are in impeccabl More

by Egarr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asheesh Pathak
September 21, 2018

Quick and painless In and out no hassle, great deal all around and great people to work with. I drove from 2 hours away and wouldn't hesitate to do it again. More

by Rob307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Armbruster
September 17, 2018

Great experience After researching the car I wanted, I called Hi-Line garage and spoke with Judy and let her know I had seen several of the Lexus’ that I was intereste More

by Deancat123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Parker
August 28, 2018

FANtastic experience! I reached out to Judy Parker on Friday after the PPI on a car in Raleigh ended less than favorably. I found the exact car I wanted at Hi-Line with More

by PRegister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Parker
August 26, 2018

Superb Service I purchased a 2015 LEXUS RX from Cliff McKee. He was very professional. The entire process was stress free especially with the no haggle pricing. I wo More

by jbenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff McKee
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