Hickory Used Car Superstore

Ben was an outstanding salesperson. He was courteous and very helpful throughout the process. Thanks Ben. The entire process was quick and painless. The process was also very low key. very helpful throughout the process. Thanks Ben. The entire process was quick and painless. The process was also very low key. More

This is great place to shop for a used car. Excellent group of folks with low pressure sales and friendly approach to getting you the car you want. Outstanding inventory of quality used vehicles are on t group of folks with low pressure sales and friendly approach to getting you the car you want. Outstanding inventory of quality used vehicles are on this lot and priced very fairly. I have purchased many new and used cars and this was one of the best experiences in purchasing a vehicle I have ever had. The folks at the dealership are very helpful and knowledgeable. You cannot go wrong with looking on this lot and buying from Hickory Used Car Superstore !!! More

I found at least 10 cars online in my area and was prepared to visit and view each one. My first stop was Hickory Used Car Superstore. I was so impressed with the condition of the 2007 Chevy Tahoe t prepared to visit and view each one. My first stop was Hickory Used Car Superstore. I was so impressed with the condition of the 2007 Chevy Tahoe that I looked at that I was willing to negotiate without looking further. Everyone was friendly, accommodating and willing to work with me. I took the car home for a sleepover and made a deal the next morning. Good company, expert staff and all a pleasant buying experience. I will shop there in the future. RDR More

brian lackey and carroll lewis have been very respectful and expedient . car was exactly as the visual and verbal representation. i would return and recommend this store. and expedient . car was exactly as the visual and verbal representation. i would return and recommend this store. More

I was totally pleased with Lance's performance today. The price of the vehicle was a little above the blue book value, but I'm satisfied. We drove it to Statesville this afternoon. It rides very well The price of the vehicle was a little above the blue book value, but I'm satisfied. We drove it to Statesville this afternoon. It rides very well for a small car. More

I was looking for a Nissan Altima. I had been online and saw one I really liked so I went to the dealership. Once I got there I was greeted and shown where the vehicle was. Looked the car over and went fo saw one I really liked so I went to the dealership. Once I got there I was greeted and shown where the vehicle was. Looked the car over and went for a test drive. I liked it and decided to run the numbers and see what kind of deal I could get. And it was downhill from there. I told the salesperson I was pre-approved by my bank and for how much and that this would give me a monthly payment that my budget could handle. Immediately the salesperson began pitching other financing options and how he could keep me with the same monthly payment and throwing numbers around that didn't add up to what was discussed. When my wife and I began to feel uncomfortable and started backing away in comes the finance manager barking the same dialog and still not honoring my wishes to deal with my bank and really just being obnoxious. As bad as I wanted that car I couldn't stand the thought of doing business with those clowns. Needless to say we left and got down the road a way and decided to pull off and discuss our disgust with that experience. It just so happens that we pulled off the road into another car lot. There was no one outside and we had no intention of looking at anything we were just talking. Low and behold as we eased around the lot we came to an Altima and I though we might as well look at it. When we did here came Dennis. As I was about to pull off he asked if he could show me something. I told him what I was looking for and that I didn't have much time. He said it won't take but a minute to see what we got and by the time you circle around I 'll know something. Sure enough as I circled the lot to head out there he stood and directed my attention to a 2010 Altima. This time my wife said we might as well look at it, so we did. The car was absolutely amazing. It was more than I was approved for but worth it. We decided to run the numbers and see where we stood. Again I mentioned being pre-approved and for how much and that I would prefer to deal with my bank.............(wait for it).............."Sounds good to me, I don't know if we can get that low but let me see what we can do", said Dennis. And it was on! I had to get a little more financing that put me at the top of what I could afford but I got so much more than I had even hoped or wished for. Dennis was nice, polite, friendly, patient and most of all straight forward. No gimmicks, tricks hassles or hounding just honest dealings. Thanks Dennis. To anyone looking for a quality pre-owned vehicle, I highly recommend that you start by looking at Hickory Used Car Superstore and ask for Dennis Spencer! More

Jeff and the whole crew was very professional and we had a great experience! We were very impressed! Will definitely visit them again, Thanks Guys! a great experience! We were very impressed! Will definitely visit them again, Thanks Guys! More

Had initially stopped by to look at one of their used SUVs several weeks ago. I had a few specific requirements that I was looking for and they put me on an automatic search program. It worked great. SUVs several weeks ago. I had a few specific requirements that I was looking for and they put me on an automatic search program. It worked great. Ashley and Lance followed up on a regular basis until the right SUV came about. Totally pleased. More

Overall a great car buying experience. I had been searching for a Camry SE V6 on line for a couple months, so I knew what I felt the market price was. I found three, with the Hickory Used Car Supers searching for a Camry SE V6 on line for a couple months, so I knew what I felt the market price was. I found three, with the Hickory Used Car Superstore price being the highest of the three. I contacted the store via e-mail, and JR Wells e-mailed me back right away, called me on my cell phone, and we set up a test drive for the weekend. He offered to let me place a refundable deposit on the car to hold it, but I declined. His manager e-mailed me that night and asked what they needed to do to make the sale. He and I negotiated a fair price that evening via e-mail. When we arrived at the dealership at 8:30 in the morning the car was pulled up front and JR Wells met us at the door. Test drive was done by a little after 9, which included highway driving. The car was spotless. Negotiations were straightforward, and Patrick Green the finance manager was polite and professional. They did try and sell us an extended warranty, as all places do, but again that decision is up to the customer. Only complaint is that their doc fee is $499. I could probably have driven another 1.5 hours and maybe saved a couple hundred dollars, but these folks were so helpful, professional, and easy to deal with it would not have been worth my time to do so. Great place - what you see is what you get, with no drama. More

This is the second vehicle I have purchased from Brian Lackey at the Hickory Used Car Superstore. He and all the employees were very friendly and helpful. Not only was the buying experience pleasant, th Lackey at the Hickory Used Car Superstore. He and all the employees were very friendly and helpful. Not only was the buying experience pleasant, their follow-up after the sale has been excellent. I would definitely recommend you stop buy if you are in the market for a great car at a great price! More