Hickory Used Car Superstore

Always a great experience! My fiancé and I have worked with this dealership twice now and worked with Brett both times. The first time we were looking for a simple, every day ca My fiancé and I have worked with this dealership twice now and worked with Brett both times. The first time we were looking for a simple, every day car. Brett immediately suggested a few cars. We preferred one but after telling him a few things we really wanted out of the car, he respected our likes for the other one but told us from the seller point of view that the better option was our second choice. We bought the car and realized a small issue the next day with a wheel. We called and were told to come on in and it was promptly taken care of. Today we we're back purchasing our second vehicle from here. Again, we came straight in, talked with Brett, told him what we were looking for and he got us narrowed down to two cars. We test drove both, ran numbers and are now making another smart purchase. Brett is upfront and honest. Throughout both purchasing processes, he made himself available and easy to reach, ready to answer any questions we had. He's also very patient and willing to work to get the deal made. He respects his customers and has built a professional relationship with us. We trust and respect Brett with assisting us with these purchases as well as future ones. More

14 Ford Fusion Go by and see Keith! Buying a car from him was so easy and FAST! I would recommend buying from this establishment to anyone! They were really friendly Go by and see Keith! Buying a car from him was so easy and FAST! I would recommend buying from this establishment to anyone! They were really friendly and helpful. More

'15 Ford Fusion Went to Used Car Superstore looking for a newer car for my husband. Sales associate made the buying experience a breeze. He was knowledgeable about th Went to Used Car Superstore looking for a newer car for my husband. Sales associate made the buying experience a breeze. He was knowledgeable about the inventory. Highly recommend! More

It was the least stressful car buying experience ever Thank you Keith Barnett for making this process as stress free as possible. I appreciate your kindness and patience in finding me a car suited for my Thank you Keith Barnett for making this process as stress free as possible. I appreciate your kindness and patience in finding me a car suited for my circumstances. Thank you. More

Best day ever I've had nine attempts, all were fails. The past year has been a struggle finding a new or used SUV for my growing family. I schedualed an appointment I've had nine attempts, all were fails. The past year has been a struggle finding a new or used SUV for my growing family. I schedualed an appointment for 6/26/17. I met with a man named Darren Stilwell. I expressed, and was very positive I would not leave with a vehicle. Before my appointment I had shopped online read testimonies and viewed their wide selection of suv's. To my surprise they had matched me with one of my top choices. While my application was being ran Darren pulled the vehicle. We shared life experiences and created a personal yet professional friendship while test driving and to my surprise yet again he walked in with a deal. Not a lot down, reasonable payments and not to mention I was in love with the vehicle at first site. I had to ponder the decision. Even though I still had some negatives to my story I returned and took the chance. Besides, what is life if you refuse and coward away from your goals. We signed the paperwork and he even let me use the vehicle to retrieve needed information for my financing. After all was completed with Darren I sat with the business manager Ramiro Garcia. Usually your annoyed at this point and wishing you were out already. In reality the time management was beyond any other dealership. I never became annoyed their approval was fast effective and well managed and Ramiro took no time at all processing the paperwork. I hope This team is around when my wife and I get a truck in a few more years. I couldn't be happier! This is truly the highlight of my life at the moment. I thank all of you for working so diligently and sparing me another walk of shame. More

Best car buying experience ever! My buying experience with Brett Rouse was fantastic! The car was delivered to me and exceeded my expectations! I will always buy from Brett and Hicko My buying experience with Brett Rouse was fantastic! The car was delivered to me and exceeded my expectations! I will always buy from Brett and Hickory Used Car Superstore going forward! Great price, great service! Love my car! More

Gary McGill was amazing!!! We were riding around looking for the perfect truck for my husband and found it here! Gary McGill was our salesman. While our situation seemed hopele We were riding around looking for the perfect truck for my husband and found it here! Gary McGill was our salesman. While our situation seemed hopeless Gary did not stop working for us. We left there that night and told him we could not meet what he wanted. He kept working through the night and callled back the next morning and was able to work a better deal. We had to sleep on it. He kept in touch with is the entire time. Not pushy just helpful. Trying to make it work. Bottom line is that he did! We are now proud owners of a GMC Denali Truck and we thank Gary for his persistence and dedication to us!!!! More

Awesome Customer Service The sales representative, Gary McGill, provided excellent customer service. The store had actually closed before we arrived but Gary promised to stick The sales representative, Gary McGill, provided excellent customer service. The store had actually closed before we arrived but Gary promised to stick around until we got there. We saw the car and felled in love with it. We actually purchased the vehicle because of Gray's expertise and customer service. More

Wonderful staff My husband and I were in a terrible situation with sharing one car between us both after our last car purchased from a different dealer was completely My husband and I were in a terrible situation with sharing one car between us both after our last car purchased from a different dealer was completely mangled, but covered up. We needed a car quick and we shared our story with the staff. They tried so hard to work with us and make sure we were comfortable with the car we liked and our payments. They were concerned and conscious of our situation and spoke to us like we were more than just another customer. We financed through them, as they were able to beat our own bank's rates! They stayed after business hours to help us with our needs and sent us home with our car! We love the car and are completely satisfied! Thank you Hickory Used Car Superstore and a special thanks to Brett and Ramiro for all the help and support! If anyone we know are in need of a car, we will be sending them here! Sincerely, Jerry and Casey More