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Highland Park Ford Lincoln

Highland Park, IL

Overview
Employees
Reviews
4.6
608 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 608 reviews

July 16, 2025

Highland Park Ford’s service department is always wonderful to work with! I never have a problem getting an appointment, and everyone is very kind and helpful. More

by CURLYLAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Benkiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 16, 2025

Best service professional stuff I'm recommended to anyone always happy 😊 every time family and friends More

by am19742020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Benkiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

July 16, 2025

I made an appointment a week out and was told you had the part I needed. When I get there, I’m told there’s no part. So I waited another five days and called and was told they got the part but couldn’t fit m More

by JON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Benkiel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2025

Work is totally satisfactory and all staff is very helpful and polite.i am servicing my Lincoln for almost 3 years, never had any problem. More

by sunnyibrahim72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 17, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 15, 2025

My car was taken in immediately & Service Manager was able to relay work needed to technician effectively. The car came back washed and tires dressed very nicely. . More

by MRMARKLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris the Service Manager
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Jul 17, 2025 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2025

I've known and done business with Matt Price for many years. Matt and the entire team are outstanding, true professionals! More

by kevin@executivechauffeuring.com
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Benkiel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 13, 2025

Accommodating, it was convenient having Mobil service versus bringing car in for oil change . I would use this service again More

by dianedreksler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 17, 2025 -

Highland Park Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2025

They are very expert when it comes to buy cars or trade, the best service after you buy the car I will give five stars from A-to-Z More

by M.ALSAHER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt price
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Jul 17, 2025 -

Highland Park Ford Lincoln responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 12, 2025

Congenial service counter staff and payment center staff. Fair pricing. Good communication regarding evaluation and recommend repairs. More

by terifrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 18, 2025 -

Highland Park Ford Lincoln responded

Hello, we're happy you found our staff to be so supportive during your experience here at Highland Park Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 12, 2025

Employee thinks he is above the company warranty policy wasting time of everyone still problem hasn't been solved More

by mmblacklimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Jul 12, 2025 -

Highland Park Ford Lincoln responded

I am sorry you are having an issue in service. If you can contact Chris Fanella our service director, I am sure he can review and resolv ethe issue you are having. Thanks Chuck Benkiel GM

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